Customer Service - Proving Ground
Applus Idiada
Santa Oliva, España
hace 30 días

Offer description

Applus+ IDIADA is a leading company specialized in providing design, engineering, testing and homologation services to the automotive industry worldwide.

We are operating in 25 countries and we have a team of more than 2300 highly skilled professionals.

We are looking for a B2B Customer Service Specialist to join our Proving Ground Department. Your main responsibility will be providing a top-

quality service to our clients during their stay at the IDIADA proving ground.

Since 1994 Applus+ IDIADA proving ground is offering the highest level of client support combined with first-class test tracks and fully-

equipped confidential workshops.

Job description :

  • Manage the client’s bookings for using the services of the Proving Ground
  • Face to face support to the users of the facilities
  • Provide safety training to the client’s prior using our services at the Proving Ground.
  • Controlling and coordinating all the services that the client may need during their stay at IDIADA
  • Order management and expenses control
  • Requirements :

  • Bachelor's degree or equivalent work experience.
  • Experience in administration, client support and order management
  • Fluent level of German & English. Other languages will be highly valuable.
  • Excellent working knowledge of the Microsoft Office package
  • Excellent communication skills
  • Strong relationship building skills with internal / external clients and senior staff
  • Flexible, resourceful and able to multi-task while establishing priorities and providing solutions
  • Goal oriented with great communication and interpersonal skills
  • Proactive, dynamic, with positive attitude and team spirit
  • Valid driving license
  • Benefits :

  • Chance to work in a dynamic and challenging environment where you will be able to reach your full potential
  • Constant learning and knowledge sharing with some of the most experienced engineers in the automotive industry.
  • Career progression; Clear and structured career path
  • Internal car sharing app, to promote the sustainable transportation
  • We promote the training and constant learning and we offer paid specialized training and subsidized language curses
  • Subsidized canteen
  • In IDIADA you will have the opportunity to contribute to the future of the automotive industry and be part of an exceptional team.

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