Applus+ IDIADA is a leading company specialized in providing design, engineering, testing and homologation services to the automotive industry worldwide.
We are operating in 25 countries and we have a team of more than 2300 highly skilled professionals.
We are looking for a B2B Customer Service Specialist to join our Proving Ground Department. Your main responsibility will be providing a top-
quality service to our clients during their stay at the IDIADA proving ground.
Since 1994 Applus+ IDIADA proving ground is offering the highest level of client support combined with first-class test tracks and fully-
equipped confidential workshops.
Job description :
Manage the client’s bookings for using the services of the Proving Ground
Face to face support to the users of the facilities
Provide safety training to the client’s prior using our services at the Proving Ground.
Controlling and coordinating all the services that the client may need during their stay at IDIADA
Order management and expenses control
Bachelor's degree or equivalent work experience.
Experience in administration, client support and order management
Fluent level of German & English. Other languages will be highly valuable.
Excellent working knowledge of the Microsoft Office package
Excellent communication skills
Strong relationship building skills with internal / external clients and senior staff
Flexible, resourceful and able to multi-task while establishing priorities and providing solutions
Goal oriented with great communication and interpersonal skills
Proactive, dynamic, with positive attitude and team spirit
Valid driving license
Chance to work in a dynamic and challenging environment where you will be able to reach your full potential
Constant learning and knowledge sharing with some of the most experienced engineers in the automotive industry.
Career progression; Clear and structured career path
Internal car sharing app, to promote the sustainable transportation
We promote the training and constant learning and we offer paid specialized training and subsidized language curses
In IDIADA you will have the opportunity to contribute to the future of the automotive industry and be part of an exceptional team.
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