Support Engineer
Madrid, Spain
hace 6 días

Your responsibilities

Analyze and solve technical inquiries from clients via our support ticketing system.

Help partners and customers to solve their technical issues with our product, provide them technical recommendations and best practices to succeed in their projects.

Help our Cloud customers to build their projects with Magnolia Cloud.

Build and release custom functionality to solve client issues

Pro-actively collaborate with other Software Engineers and the Services team across the globe

What you bring in

Two years of experience in Java and web technologies like HTML, CSS, JavaScript, JQuery

Knowledge of infrastructure technologies like application servers, databases, cloud (AWS, Azure, etc)

Development tools such as GIT, Maven, or Jenkins.

Excellent technical, problem solving and communication skills

What we offer you

Flexibility, flexibility, flexibility

Bright, fun, and open-minded colleagues

An international environment

Growth opportunities

This role can be remote given that you are happy to show up and connect with your colleagues face-to-face on a regular basis (frequency can be discussed).

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