Senior Product Owner – Store Digital
San Sebastián de los Reyes
hace 1 día

Candidate profile (title) WHY WE WILL LOVE YOU Candidate profile (text) - Default language We believe you share our IKEA values and that you are excited to join us in our journey to become the world’s leading omnichannel home furnishing retailer.

You enjoy a real digital challenge, in an environment where everything is changing.

You thrive on working in a complex cross-functional environment and demonstrate how strategic thinking and deeply understanding customer needs can help creating products that customers love.

You are passionate about working with other cultures but also like the idea of joining one of retail’s biggest transformations out there.

Key responsibilities (title) A DAY IN YOUR LIFE WITH US Key responsibilities (text) On a day to day basis you improve the customer experience in the physical IKEA stores with state-of-the-art digital solutions.

More specifically, you will use customer insights to define and implement a product strategy to reduce waiting times in the physical stores.

You will be part of the Store Digital team, where you work side-by-side with engineers, data analysts, designers and many retail stakeholders around the world to solve one of the biggest customer pain points in our physical stores.

You will :

  • Set the Product Strategy to reduce waiting times in the physical stores
  • Orchestrate stakeholders and initiatives to ensure a seamless customer experience in the IKEA stores
  • Define OKRs for 2 cross functional product teams and give visibility of progress to stakeholders
  • Invite stakeholders to contribute to the backlog, transparently prioritizing based on expected impact
  • Quantify customer needs and business opportunities with quantitative and qualitative research
  • Leverage customer insights and retail knowledge in the company to create high quality products
  • Create an agile way of working with the product teams to continuously improve the delivery phase
  • Measure results and share them with stakeholders, also if they are disappointing
  • Ideally your background would include the following :

  • At least 5 years of experience in Product Management in an agile environment
  • Proven track record in launching successful global consumer products
  • Experience in physical retail and digital transformations is a plus
  • Excellent communication skills and stakeholder management
  • Strong analytical skills, experience with Google Analytics is a plus
  • Experience with tools like JIRA and Confluence
  • This role is an open-ended contract and will be located in Madrid, Spain. Team vision (text) At IKEA we believe in people and that we are always better together.

    Within Group Digital we set the digital agenda to keep IKEA leading in an uncertain and fast-moving environment. We drive the development, provision and operation of our digital products and services through the use of new and existing technology and agile delivery methods to deliver at pace.

    At the same time, we provide a home for digital skills to both develop and extend the technical, people and business skills needed to ensure continuous development and growth of our digital capability.

    Let's connect QUESTIONS AND SUPPORT? LET'S CONNECT! Let s connect We are looking forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible but no later than 3rd of December 2020.

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