Compliance Manager (AML/Payment Services)
American Express
Madrid, Madrid, Spain
hace 6 días

You Lead The Way. We’ve Got Your Back

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.

Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally. That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

It is essential that candidate has an excellent understanding of European and Spanish AML regulations as well as Payment Services regulations and EU regulatory bodies.

As a key member of the Spanish compliance team, the candidate will manage a variety of compliance related matters, supporting and overseeing implementation of Enterprise and business policies and procedures to achieve compliance with legal obligations and Company policy on all business activities.

Reporting into the MLRO, the candidate will be a key member of the Spanish compliance team responsible for the EU hub day-to-day management of our two European Payment Institutions regulatory AML program, in line with Enterprise methodology, and home / host applicable regulations.

More precisely, this position will be responsible for ensuring that any new business / payment servicing license related project is accomplished in alignment with supervisory bodies expectation as well as Enterprise policies and procedures.

Incumbent will also deliver compliance support for timely fulfilment of any home or host regulatory requests including AML questionnaires.

Candidate will supervise a team of 1 compliance specialist.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.


University Degree (preferable in law). Extensive knowledge of payment services and AML / CTF regulations.

A minimum of 7+ years of compliance related work experience in an EU bank and / or non-bank financial services industry

Experience in payments industry regulation laws

Proven experience in designing and implementing regulatory compliance programs including analysis of regulation, risk assessment, design of policies & procedures and monitoring programs.

Strong analytical skills and an innovative approach to solving problems

Knowledge of company operating processes within a multinational company such as Amex is a plus

Ability to communicate and interact effectively with all levels in the organization as well as with external parties

Ability to build strong working relationships; operate in large cross-functional teams and influence colleagues to drive change

Fluency in English and Spanish, both verbal and written is a must. Additional language skills are a plus

Why American Express?

There’s a difference between having a job and making a difference.

Amex have been making a difference in people’s lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards.

We’ve also made a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.

We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.

And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.

Because we believe that the best way to back our customers is to back our people.

The powerful backing of American Express.

Don’t make a difference without it.

Don’t live life without it.

Talk to our people and you’ll find out what we’re really all about. Open, creative, risk-taking, collaborative and innovative are just some of the expressions you’ll hear.

It’s our culture that makes American Express an outstanding place to work, and a big part of why we regularly win best workplace awards all over the world.

If you’re ready to take on a challenge and make an impact, you owe it to yourself to launch or grow your career here.

Proud to be recognized by Forbes and Actualidad Económica España as Best Companies

To complete your application please click on the links below. However, if you require any assistance with the completion of this process or need any reasonable adjustments to be made then please contact the Recruitment Team on

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