Business Process Owner - Bid Support
Tech Data
Barcelona, Spain
hace 3 días

General summary

Be responsible for the end to end optimisation of your area’s process.

Be a key player in the implementation of BPA (Business Process Automation) tools.

Increase integration with vendors by using all available methods (EDI, APIs ).

Be the go-to person for your area’s processes and the key contact between business and IT.

Bid Support team provides a key service to Tech Data’s pricing model, by ensuring that all Special Pricing Agreements (SPAs) offered by vendors are correctly registered in SAP after checking completeness of the supporting documentation.

Once entered in SAP, those agreements will either allow Procurement team to place purchase orders at the correct discounted price (upfront discounts), or the Vendor Receivables team to claim the discount as a rebate once the products have been sold (back-end discounts).

Main Duties and Responsibilities :

Process improvement

Re-engineer, optimise and strengthen the business processes.

Identify best practices, improvements and develop solutions to critical business issues.

Undertake productivity Initiatives and ensure the business operations are efficient in terms of using as few resources as needed.

Implementation of BPA (Business Process Automation) tools

Identify automation opportunities.

Prepare requirements for the developers.

Test thoroughly new tools to make sure that they will function correctly.

Document the use of the new tools.

Train Operations to the use of the new tools.

Increase integration with vendors

Be the key point of communication with vendors regarding Special Pricing Agreements.

Build lasting relationships with vendors Operational & Technical teams.

Be the SME for integration of vendors solutions related to SPA (Special Price Agreement) or CPQ (Configure, Price, Quote).

Provide expert knowledge of TechData systems limits and work hand in hand with internal IT teams (SAP / BW / EDI) to build new solutions.

In partnership with Vendors, work on solutions that will increase the quality of the Special Price Agreements exchanges (dematerialisation, automation, processes ).

Documentation

Create and maintain high quality documentation, to be used both to train Operations users and as a reference in their day to day work.

Maintain highly detailed Business requirements and release notes related to deployed enhancements.

Reporting

Produce Management reporting and define productivity KPIs.

Support to the business

Give support to the business with the processes implemented, as the main contact between business and its main stakeholders (IT & Finance teams, customers, etc.)

What we need

Logical thinking with creative problem-solving ability.

Great attention to detail.

Good communication and negotiation skills.

The ability to work well with others.

A good capacity to understand the business needs.

Ability to work under stress.

Ability to translate complex business issues into smaller and manageable pieces.

Positive can-do attitude consistently delivering above expectations.

Be willing to travel within Europe or further when requested once Covid situation is solved.

Knowledge and Background

Advanced level of English

Bachelor’s degree

Over 2 years of functional experience in related discipline

Advanced user in Excel and SAP

Knowledge of standard methodologies like Lean and Six Sigma is a plus

Other languages are a plus

Ability to create complex and large process documentation

Cultural Competency Requirements :

  • Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds.
  • Join our team to connect the world with the power of technology!

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