Customer Care Specialist Italy

thefork

Barcelona, Spain

hace 3 días

What you will do

To complete your mission, you will do :

Answer to incoming requests via phone, email and chat.

Assist our customers if they have questions about our electronic reservation book, our website or app.

Put yourself in the customer’s shoes and provide the most suitable answer or solution according to their specific needs.

Who you are

The ideal Customer Care Specialist has a native level of Italian and is fluent in English. Speaking more languages is always welcome!

You are living in Spain or you have a Spanish working permit!

Are you open-minded and have a high level of communication skills? Do you care about customer needs and always try to make their experience unique and satisfactory, because you focus on quality and love getting things done?

Do you enjoy working in a dynamic, fast-paced environment? Then this job is for you!

It also would be awesome if you have some technological knowledge and troubleshooting experience in a customer support environment or you have worked with Salesforce.

What can we Offer

Competitive fixed salary

Ticket Restaurant

International working environment

Compensation for practicing sports in any gym in Barcelona

Interesting discount in private health insurance

Dining and leisure area + terrace

Coffee point on each floor with coffee and tea for free

Well-being activities and benefits (massages, fresh fruit, free snacks, team building events, etc.)

LI-AK1

Reportar esta oferta

Thank you for reporting this job!

Your feedback will help us improve the quality of our services.