Attention to the requests of conditionals required by the client.
Programming in system of conditional requests, inserting set kits or loose references necessary to attend the requested technical implementation.
Sending of the requests in time and form required according to established procedures.
Coordination with the logistics entry area to prioritize the inspections of the day.
Resolution of problems generated by transport agencies and clients.
Support to the sales network on information related to our products.
Attend to reference requests from Customer Care when there is a break in stock.
Telephone attention to customer requests and incidents.
Maintenance of the quality system management following the ISO 9001
Maintenance of the environmental system management following ISO 14001.
Execute the correct segregation of waste in your Department
Monitoring of compliance of good practices, procedures and legislation in relation with any activity related to Stryker products.
valuable university degree / Comercial or similar
More than 3 years of experience in customer service or administration departments, preferably in the medical and / or pharmaceutical sector