Account Manager
Madrid, ES
hace 8 horas

The Account Manager plays a key role in Newlink’s leadership by providing services to an existing portfolio of clients. The Account Manager also has proven track records of leading successful campaigns targeted to a wide range of stakeholders and demonstrated enthusiasm for new business development.

This professional recognizes social business as critical to supporting the needs of our clients. This executive leads by example, attracts talent, serves as a mentor and is someone our best and brightest hope to work for.

He / she is responsible for creating client programs, managing issues, providing input towards the direction of the area of expertise and helping to achieve the area’s financial goals.

  • Provides the highest level of client service on a daily basis through proactive account management
  • Supports the Area of Expertise Leader with daily management
  • Oversees day-to-day client projects and / or events to ensure the quality of work meets client’s objectives in a manner that provides value, serving as the client contact / lead
  • Plays a major role in the research, planning and development of strategic, comprehensive communications campaigns; leads successful campaigns targeted to a wide range of stakeholders
  • Contributes to new business process, including identifying new business opportunities
  • Leads research and preparation of KPIs and results
  • while also assisting in research and preparation of new business proposals required by the area’s KPIs
  • Provides strategic digital and non-traditional recommendations
  • Defines scope of work, oversees quality and operational performance of accounts, while ensuring work quality and deadline adherence setting client expectations for team
  • Participates in forecasting and managing budgets while demonstrating the ability to effectively manage projects to maintain profitability and revenue targets
  • Develops tactical and strategic communications plans for clients in media relations and digital marketing
  • Creates and drives 360º plans, message development, event management, media training and strategy sessions
  • Demonstrates practical and advanced understanding of visual communications, social media and the digital landscape and how to incorporate these channels into client programs
  • Generates original ideas for sustainable online community engagement, help integrate them into plans, measure and evaluate them to ensure they contribute to client goal achievement
  • Supports and implements a wide range of strategic communication and issues management campaigns for our high profile, globally recognized clients
  • Participates in cross-area, cross-company and cross-geographical teams to provide clients and prospects with the most compelling proposals
  • Responsible for inspiring, managing, evaluating, developing and mentoring employees
  • Supervises and oversees junior staff’s work products to ensure quality and consistency, and provide ongoing constructive feedback on performance, compliance and ethical business conduct;
  • junior staff includes Account Coordinators, Account Executives and Senior Account Executives

  • Committed to develop and grow the company through process compliance, efficiency improvements, and business development
  • Required Experience

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