Vistaprint’s Customer Experience and Marketing organization serves, inspires and delights customers and helps others in our organization do the same.
From the simplest interaction on our website to how people take in our advertising and communications, we are obsessed with delivering value.
We know our customers’ needs and we strive to exceed their expectations. Touching every element of the business, we’re here to grow and build the Vistaprint brand, reach new audiences and offer the best possible experience for every customer.
Vistaprint is seeking a talented, hardworking and collaborative Global Operations Specialist to join our print team. You will be part of a small team focused on executing print marketing including direct mail, box inserts, product top sheets, and sample kits.
You possess outstanding communication, organization, interpersonal and time management skills and view each project as a chance to learn, grow and add something to the team.
What You Will Do :
Run print production and implementation for all Vistaprint DM, Box Inserts (BI), Top Sheets (TS) and Sample kits. Responsibilities include communications, coordination, adherence to timelines working across internal and 3rd party production facilities, marketing and product teams
Partner in creation of timelines and overall marketing and production schedules, ensuring that all production results are delivered with 100% accuracy and within deadlines
Own budget management, including budget tracking, reporting, coordination with finance, vendor set up and payments
Support all operational needs for campaign set up including (but not limited to) coupon requests, short URL creation, mail list set up and tracking
Evaluate results, synthesize, report on campaigns with the goal of identifying learning opportunities in order to continue to evolve and improve our efforts
Monitor driven activity through analysis and vendor relationships, identifying standard methodologies, new formats and capabilities for us to test and learn from
Develop strong relationships with internal and external print partners; establish clearly documented processes / review and continue to improve over time
Support and accept new challenges and help team to quickly evaluate, come up with, execute on new and innovative ways to bring our product to life for our customers
Your Qualifications :
BA degree or equivalent experience required
2 years’ experience in marketing, with preference for print production specific experience
Demonstrated ability to work independently with excellent judgment
Excellent attention to detail, resourcefulness, and strong organization skills
Strong analytical, tracking, problem solving and triage skills
Nice to Have :
You are proactive and inventive with a DIY, start-up demeanor welcoming challenges, finding solutions and removing barriers
You have a genuine respect for small / micro businesses and are excited to support and empower them to put their brands out into the world
Great teammate with communication and presentation skills
Ability to run and prioritize workload and be proactive
Ability to collaborate effectively and regularly with associates at all levels
Demonstrated ability to communicate effectively across platforms and in person
Why You’ll Love Working Here :
At Cimpress, we put great importance on the wellbeing of our employees, which is why we offer perks that ensure a great work / life balance.
Perks include work from home capabilities and very flexible time-off opportunities, including our outstanding Vistabreak to name a few.
In our Barcelona location, additional perks include commuter benefits, onsite gym, free breakfast on Monday and Friday, generous PTO (Summer hours, Public holidays), flexible working schedules, language courses...
About Us :
As an e-commerce powerhouse, Vistaprint is a dynamic organization that maintains an exciting, entrepreneurial culture. With founder Robert Keane’s return as CEO, we’ve renewed our focus on empowering and helping small businesses.
To do this, we create customer value (and delight) through accessible, cutting-edge technology. We thrive on providing opportunities for exploration, collaboration, innovation and growth for both our customers and our team.