Migration Agent with a Native Level of Swedish and Fluent English
Talent Search People
Barcelona, ES
hace 1 día

Organización

Our Client’s Service Centre in Barcelona provides centralised training administration services for our customers on a pan-

European basis in more than 18 languages and 30 countries.

Empleo

  • Knowledge of excel and formulas
  • Comparing and identifying correct information from different databases
  • Correctly identify learning items in training administration sofwares (Learning management system) and update their information
  • Building learning structures in training administration software from database information
  • Tracking each step of the processes in order to make sure nothing is missed
  • Creating and pulling reports for quality assurance and check the progress of tasks
  • Efficient communication regarding issues that arise and potential solutions
  • Handling customer calls / emails during the transitions from one system to another
  • Communication skills with colleagues to facilitate solutions to each other
  • Support in training for other colleagues
  • Adaptability to changes requirements
  • Qualifications :

  • A university degree is desirable
  • Previous working experience in a Call Centre and / or in an international environment is a plus
  • Strong Admin skills
  • Customer satisfaction and service quality are part of your values
  • Problem solving and analytical capabilities
  • Computer Literacy at user’s level
  • Native level of Swedish and Fluent English
  • Oferta

  • Probation Period : 3 months
  • Contract Type : 6 months + possibility of permanent contract.
  • Annual Salary : 18.553 € gross amount
  • Food Allowance : 10,00 € a day
  • Plus Language : 77,30 € gross amount per month.
  • Personal Holidays : 23 days
  • Bank Holidays : 13 days (120,00 € daily pay if you work on a Spanish Bank Holiday)
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