Looking to make an impact? Join us and make a difference. Our innovations help treat patients suffering from disorders of, or injuries to, bones, joints or supporting soft tissues.
Alongside some of the world's top healthcare professionals, we help deliver new possibilities to patients. It's our promise to look beyond what's possible now and discover what's possible next.
Our mission is to Alleviate pain and improve the quality of life around the world; and to achieve this, we are investing significantly in new technology and processes to transform our ways of working and unlock greater growth potential in our business.
The IT Senior Business Analyst plays a lead role within the Commercial Operations demand team. Together with the IT EMEA Commercial Operations Leader he / she acts as critical link between IT and Commercial Operations organization by identifying new business opportunities, ensuring commercial operations strategy and priorities are reflected in the business requirements and translated into suitable IT solutions by the technical experts.
As many implementations and changes to existing processes are managed as projects, the Senior Business Analyst will be responsible to lead small to medium-sized projects (including project budget and resources) and work with external vendors (e.g., consultants).
Principal Duties and Responsibilities
Your Responsibilities :
1. To drive the demand intake process for new business requirements
partner with CommOps stakeholders to prioritize the new demands,
analyze new requests or problems and provide the state of the art for IT solutions
track implementation status of approved demands and escalate when needed
communicate documented analysis and executive summary with IT recommendation
translate business requirements into suitable IT solutions
work closely with Delivery teams to ensure the best practice and support on high complexity tasks and facilitate the engagement during User Acceptance Test
2. To lead and achieve successful IT Projects Delivery
Participate actively to document Feasibility Study and lead the approval process
Lead IT project implementation managing the planning, execution, communication and reporting with of the project
Follow global PMO process when managing the projects assigned in PlanView, prepare all PMO deliverables and organize the approvals, stage gate reviews and status reports
3. To establish IT EMEA Applications Strategies for Commercial Operations
Map and document IT applications functions
Compare IT applications functions across current and future applications
Define IT EMEA Applications Strategies aligned with global ones
Proactively enforce security policies and monitor application performance to ensure operational excellence
Expected Areas of Competence
We are looking for someone who :
Professional experience :
Strong communication skill in both face-to-face and virtual settings, clear and concise both verbal and written
Builds and maintains strong relationships with business users on all levels
Has strong analytical skills to be able to quickly identify underlying problems and design solutions to these problems
Able explain and present solutions to users and management and get their buy-in / approval
Can facilitate change and persuade users and management
Able to switch from high-level to hands-on when necessary
Have demonstrable extensive experience in managing remote resources and activities
Special expertise :
Good SAP knowledge of Sales, Distribution and Inventory Management including user interface and customization
Understanding of EDI / SAP / HIPAA Integration Projects including analysis, mapping, testing (e.g. EDIFACT messages : ORDERS, ORDCHG, ORDRSP, DESADV, INVOIC)
Base use of automation and robotic tools such as Blue Prism, Open Span, UI Path, Nice, Automation or automation anywhere.
Is aware of the legal requirements and corporate guidelines concerning electronic data records
Fluent English any other is a plus
Personal skills requirements :
Can work independently, set the right priorities, and is a self-starter
Is flexible of mind and willing to continuously learn requirements of other functional areas
Education / Experience Requirements
B.S. degree in business, computer science or information systems or 5-7 years equivalent work experience
Proven experience and understanding of commercial operations in sales, distribution and basic knowledge of Warehouse Management, shipping and Inventory counting applications (in Life Science is a plus)
Excellent project management skill (PMP Certification is a plus)
20 - 25%
Why work with us?
If you become a Zimmer Biomet Team Member, you can expect a career that challenges and stretches you, motivates and rewards you and supports and encourages you to reach your potential.
If you’re ready to take the next step toward becoming a Team Member, apply for the role above or search the job listings on the Zimmer Biomet website or via Seek and / or LinkedIn.
We offer our Team Members a competitive compensation and benefits program and provide opportunities for you to share in the company’s financial and operational successes.
Key Team Member Benefits :
fixed salary + 12% of bonus
Life insurance / pension scheme / Health insurance (after you pass the 6 months of probation period)
At Zimmer Biomet, we believe in the power of us, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.
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