Medallia’s mission is to help companies win through customer experience. The world’s best-loved brands trust Medallia’s Experience Cloud™, which embeds the pulse of the customer in an organization and empowers employees with the real-time customer data, insights, and tools they need to make every experience great.
Named a leader in the most recent Forrester Wave and ranked in the 2018 Forbes Cloud 100 list, Medallia is growing quickly, with a global footprint that spans Silicon Valley, Austin, New York, Washington DC, London, Paris, Sydney, Buenos Aires, and Tel Aviv.
Here, we value people for each of the aspects that make them whole. We believe that people should not be defined only by a job title nobody is "just an engineer" or "just a salesperson.
We are each partners, parents, children, siblings, friends, and former classmates. We have different backgrounds and we celebrate different cultures.
And, just like our product, we honor each of the experiences that build our people.At Medallia we hire the whole person, not just a part of them.
Role overviewAs a Manager in Professional Services, you will be assigned to multiple projects and client accounts based on our needs, interests and expertise.
You will be responsible for managing online clients, understanding their goals, and leading teams of analysts and specialists to deliver projects on time, on budget, and ensuring quality service.
and configuration of the Medallia platform. Projects range from implementing our software for new customers to continuously improving existing programs.Responsibilities
Medallia is proud to be an equal opportunity workplace and is an affirmative action employer. Equal opportunity and consideration are afforded to all qualified applicants and employees.
We won't unlawfully discriminate on the basis of gender identity or expression, race, ethnicity, religion, national origin, age, sex, marital status, physical or mental disability, Veteran status, sexual orientation, and any other category protected by law.
We also consider all qualified applicants regardless of criminal histories, consistent with legal requirements.Medallia is committed to working with and providing reasonable accommodation to applicants with disabilities in accordance with the American Disabilities Act and local disability laws.
For information regarding how Medallia collects and uses personal information, please review our Privacy Policies. Madrid, Spain / Professional Services Professional Services / Full-Time Employee (Individual)