Finnish Customer Representative (m/f/d) 0319AC
SELLBYTEL Group Nuremberg
Barcelona
hace 2 días

Responsibilities

  • Direct support via email, phone, whatsapp, chat for B2C and B2B clients
  • Coordinate relationships between providers and customers during pre-sales and post-sales activities
  • Using different online platforms simultaneously
  • Coordination of external offices and their tasks
  • Finding an alternative last minute solutions
  • Satisfy client's requests, complaints
  • We offer

  • Full-time contract, 39hrs / week.
  • Schedule : Monday to Saturday from 09 : 00 to 18 : 00
  • Long-term contract
  • Ongoing training
  • Possibility to grow within the company
  • Requirements

  • Finnish language native and fluent in English
  • Good manners and rapid communication with customers via telephone or email
  • Passion for travel
  • Willingness to learn and be part of a team
  • Open minded with ''plan B'' always ready
  • Ability to work under pressure
  • Willingness to satisfy client's needs
  • Structured and detail-oriented
  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation
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