IT Business Analyst
IWG plc
Barcelona, Spain
hace 1 día

Job Title : Business Analyst

Location : Flexible

About IWG

We’re changing the world of work . We believe that business success is underpinned by the effectiveness of its people. So we made it our mission to help millions of people have a great day at work every day.

With locations in practically every country, city, town and transport hub, and options ranging from an hour’s coworking to multi-year office space leases, we enable people and businesses to work where, when and how they want.

Technology in IWG

We’re focused on delivering seamless digital propositions which allow customers to instantly manage their requirements and position IWG as the Digital First workspace provider.

As early adopters of the latest technologies - whether it be Artificial Intelligence, Office IoT, Data or Cloud Solutions - we create business value and are constantly striving to find new and improved ways to help our customers.

Which is why we’re always on the look-out for intelligent, energetic, self-motivated, and curious individuals. We want to bring about a global workspace revolution and want you to help.

The Role

As a Business Analyst you will be responsible for reviewing, analysing and evaluating the business needs within our Centre Technology area.

Your focus will be on a global high-profile, high-investment project delivering innovative software and hardware solutions across our estate.

Performing detailed requirements analysis, documenting processes, defining scope and objectives of the product responsible in close collaboration with the Product Owner team.

This role will bridge any gap between the business, technical and testing teams, devising solutions that will meet the business needs, as well as providing support to the Centre Technology team and engaging up to senior levels of the senior management team.

What you’ll need to succeed

This role ideally suits someone with extensive experience as a business analyst, and who has worked in a high traffic’ environment such as e-commerce or alternatively within consultancy.

You’ll ideally have previous technical experience in roles such as web or application development, a knowledge of the technologies involved and a familiarity with either Testing-Driven Development or Behaviour-Driven Development methodologies.

You should be comfortable operating autonomously and assuming a role with wide responsibility, as well as naturally creative in your approach to problem-solving.

Responsibilities :

  • Understand the strategic objectives of the product program
  • Drive identification of requirements across business units, collaborates with Product Owner and key stakeholders to improve product / service development.
  • Create detailed business analysis, outline any challenges and opportunities for the business
  • Prepare process models, diagrams and workflow charts by studying systems capabilities. Analyse and verify requirements for completeness, consistency and feasibility.
  • Translate conceptual requirements into functional requirements and detailed user stories in a clear manner that is comprehensible.
  • Involve stakeholders and get approvals on the documentation.

  • Perform market research and help conducting RFP assessment.
  • Provide training / workshops to key users.
  • Manage and track the status of requirements throughout the project lifecycle, enforce and redefine as necessary. Support the project team and actively participate during the implementation of the project.
  • Qualifications / Skills / Experience :

  • Demonstrable business analyst experience or IT consulting experience (Big4 or similar highly valuable).
  • Strong educational background, BSc (Business, Accounting degree, Computer Science or related) required, MSc or above preferred
  • English language - excellent listening, interpersonal, written, and oral communication skills is a must.
  • Experience working in a team-oriented, collaborative environment (International exposure is highly valuable).
  • Strong working knowledge of relevant Office applications, (Excel, PowerPoint, Visio)
  • Proven development of innovative and impactful systems solutions.
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions.
  • Practical experience generating process documentation and reports and workshops.
  • Excellent communicator with the ability to translate data into actionable insights
  • Experience in working across global markets / multiple geographical locations.
  • C-level experience both internal and customer facing.
  • Experience in retail or real estate industries is a plus.
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