Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly.
The people here at Apple don’t just craft products - they build the kind of wonder thatʼs revolutionized entire industries.
It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts.
Join Apple, and help us leave the world better than we found it. Are you interested in being part of a team that continues to innovate the way people and machines interact?
The launch of Siri was a defining moment in the history of Artificial Intelligence. Siri offers a faster, easier way to get things done on your Apple devices, even before you ask.
Millions of people now use Siri to send messages, play their favorite song or even take a selfie. The AI / ML team is passionate about technology with a focus on enriching the customer experience.
s experience. Bring passion and dedication to your job and there's no telling what you could accomplish. This position will be based in Barcelona, Spain.
Fluency in the German Austrian language with excellent comprehension, grammar and proofreading skillsExcellent English reading comprehension and writing skillsHighly organized with strong attention to detailExcellent active listening skills with the ability to understand verbal nuances in German Austrian dialect, including the variations across different provinces and territories.
Demonstrates attention to detail and critical thinking skills in evaluation of Siri’s language usage and dialectAbility to independently navigate systems and toolsDemonstrates integrity and focuses on customer privacyExperience in content review or a similar environment, prior testing experience preferredDemonstrates flexibility and adaptability to changing work-flows and responsibilitiesGrows with a team where expertise is shared and feedback is welcomedExcels at working independently to make timely decisions and take appropriate actionsExperience as an end user of Siri, similar Intelligent Personal Assistants, or other AISuccessfully meets or exceeds targets, working within tight deadlinesAbility to identify business process solutions that increase efficienciesAbility to maintain focus and aim for high results through large volumes of tasksDescriptionOur team is comprised of very talented individuals, who are passionate about AI / ML and ensuring Apple services are at their best.
As part of the Annotation Team you'll play a central role in enhancing the user experience. We work in a fast paced, dynamic, technology focused environment.
As an Annotation Analyst, you'll listen and transcribe audio files and evaluate Siri’s response and language usage, from customers who have opted in to the grading program.
You'll use your language and cultural knowledge, along with analytical skills, to evaluate responses against guidelines.
Your flexibility and the ability to prioritize tasks is essential. We focus on the user experience, thinking creatively on how customers use Siri and use this knowledge for improvements.
Because we believe our individual backgrounds, perspectives, and passions help us build the ideas that move all of us forward.
We'll train you to be an expert in understanding, supporting and improving the customer experience. This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount.
We are seeking applicants with fluency in the German Austrian language.Education & ExperienceBachelors degree or equivalent work experience preferred
This position comes with competitive pay, great benefits, eligibility to participate in our company stock plan, time off, and employee discount.
Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.
Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.