Title : Client Account Manager
The Client Account Manager is responsible for ensuring the overall quality and on-time delivery of global payroll while increasing client satisfaction.
The International Client Account Manager is a customer service position that works with a portfolio of Clients, internal teams, and partners across the globe.
The International Client Account Manager is responsible for all critical steps to provide our Clients a seamless payroll process from input to pay date.
The International Client Account Manager is responsible for contributing to internal projects while developing and learning their ongoing client base and participating in ongoing trainings.
The International Client Account Manager is also responsible for understanding each client-specific process to provide key recommendations for improvements and efficiency gains.
This position reports to the Onboarding Lead for the first 3-6 months and then will report to a Supervisor of Client Services.
Essential Duties & Responsibilities :
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