On behalf of Lottoland , Ciklum is looking for a Senior UX Designer to join the Malaga team on a full-time basis.
The User Experience Designer will be primarily supporting our team of UX designers, pairing with them and helping out where there is additional workload, but also supporting some areas of the business where UX resource is limited, which includes different problem spaces (domains), our Commercial teams and our Marketing teams (Real Time Marketing, Acquisition and Retention).
They will work closely with others to provide UX support, some who are less familiar with what we do and how we can help.
They will be helping us all to focus on key problems, supporting with prioritising those issues with data and working collaboratively (all while taking into consideration technical limitations, resources etc).
Work collaboratively with our UX designers to help out where resource is thin
Contribute to the design system adding documentation on usage and behaviour
Present back to the team design projects and key changes to journeys
Audit and document any changes, working directly with development teams to ensure they have what they need to create web components
Be the voice of our customer, help us bring our toolset and thinking to them
Designing and mapping out key customer journeys on site to meet our core company goals
Taking a problem solution mapping approach to come up with measurable experiments
Working closely with our user researchers to ensure user testing is part of our day to day
Be the key contact for our commercial and marketing teams and represent the UX department
Excellent stakeholder management and relationship building
Ability to take feedback and back up your designs with data
Creating and mapping out user journeys
Experience in design documentation such as usage guidelines and behaviour
Ability to collaborate, listen and debate with designers, developers and stakeholders alike
Fluent in English
Knowledge of organisational tools such as JIRA and Confluence
Visual design skills
Experience in conducting remote user testing
Awareness of design methodologies and agile practices
What's in it for you
A dynamic and highly motivated international team of skilled and experienced professionals
An open culture defined by passion for developing software, fun and mutual respect
Unique working environment where you communicate and work directly with client
Continuous learning based on a training & development program