Let's imagine a workplace where people are dynamic and multicultural. An environment consisting of different nationalities.
This place is Costa Customer Hub, located in one of the skyscrapers in the beating heart of Barcelona, overlooking the Mediterranean sea.
Are you ready to join us? Who We Are Costa Crociere is part of Carnival Corporation, the world's number one tour operator.
It is the largest Italian travel group and Europe's number one cruise operator with 70 years of tradition. Here we propose a positive, diverse, stimulating, and intercultural environment where respecting colleagues and guests, as well as the communities, is our first goal.
We strongly believe in the power of communicating openly, always promoting transparency, and are committed to continuously developing ourselves by experimenting, cooperating, and including others, encouraging all of them to give their best and take responsibility.
As leaders in sustainable cruising, we continue to be committed to responsible innovation and we are accelerating on the path of a sustainable fleet.
Costa has been strongly focused on the ecological transition of its business for years, introducing and testing new sustainable technologies and smart solutions.
s sales quotas are met, and support the management. The sales lead will perform sales, management, and administrative tasks, such as maintaining sales performance, recruiting, and training staff.
To be successful as a sales lead, you should have excellent sales and leadership skills, as well as strong customer service skills.
You should also have a thorough knowledge and understanding of the brand and its services. Sales Lead Responsibilities : Training new staff members on company policies and procedures as neededProviding regular feedback to each member of the sales team regarding their performanceCoaching team members on effective sales techniques and methods for increasing revenueDeveloping strategies to improve sales performance through ongoing training and developmentProviding feedback to management regarding potential hires to ensure they are a good fit with the company culture and missionEvaluate performance with key metrics (accuracy, call-waiting time, etc.
Maintaining positive customer relations.Motivating the sales staff and creating an atmosphere of healthy competition among the staff.
Setting goals and objectives for each team member and providing regular feedback to help them improve performanceEnsuring that team members have the tools they need to succeed including computers, software, etc.
s or associate degree in marketing, sales, or a related field may be advantageous.Experience in sales is necessary.Strong sales ability, business acumen, and commercial awareness.
Excellent communication, interpersonal, and customer service skills.Excellent organizational and leadership skills with a problem-solving abilityPositive and patient What We Offer : - Full-time permanent contract (indefinido from day 1)- Competitive base salary plus attractive unlimited sales bonus- Ticket Restaurant- A great place to work with modern equipment and installations- Amazing colleagues and career growth opportunities- 2 free cruises per year and great discounts for employees andfamily members- Free after-work activities (Yoga, CrossFit, and many more!) Costa Crociere S.
p.A is an equal employment opportunity / affirmative action employer. In this regard, it does not discriminate against any qualified individual based on sex, race, color, national origin, religion, sexual orientation, gender identity or expression, age, marital status, mental, physical or sensory disability, or any other classification protected by applicable local, state, federal, and / or international law.