Compliance Officers
AnyTech365
Spain, Marbella and Torremolinos
hace 6 días

Description

We’re looking for dedicated Compliance Officers to help us ensure our agents give the very best service at all times.

The Role

  • Listening to, analysing and evaluating live and recorded calls into scorecards.
  • Watching, analysing and evaluating remote sessions into scorecards.
  • Providing compliance coaching sessions to sales and technical agents.
  • Identifying recurring patterns of non-compliance.
  • Organizing and leading compliance calibration sessions.
  • Active role in promoting compliance in all areas of business.
  • The Reward

  • A Spanish Laboral contract and very competitive salary.
  • A great atmosphere in a growing company with plenty of long-term potential.
  • Opportunity to join a successful company and help drive and share our achievements.
  • Ongoing personal and career development training available.
  • On-site restaurants in every office location, with regular office perks and surprises, events, celebrations, coffee, and fresh fruit daily.
  • Access to the best HR and Management team on the Costa del Sol.
  • Requirements

  • Native Danish or German Speaker
  • Be able to work in a dynamic, result-oriented team
  • Have a high level of attention to detail
  • Be highly responsible
  • Be coachable and willing to learn
  • Additionally, you must embody our core values : Attitude, Commitment, Team Work, and Performance.

  • Be positive and proactive with a can-do attitude.
  • Be committed : to your role, to your goals, to your team, and to the company. Punctuality, reliability, and loyalty are rewarded.
  • Be a team player : flexible, supportive, encouraging, prepared to listen and learn and improve together.
  • Be able to perform! You will be required to resolve customer’s issues and prioritize your workload under pressure.
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