We’re looking for dedicated Compliance Officers to help us ensure our agents give the very best service at all times.
Listening to, analysing and evaluating live and recorded calls into scorecards.
Watching, analysing and evaluating remote sessions into scorecards.
Providing compliance coaching sessions to sales and technical agents.
Identifying recurring patterns of non-compliance.
Organizing and leading compliance calibration sessions.
Active role in promoting compliance in all areas of business.
A Spanish Laboral contract and very competitive salary.
A great atmosphere in a growing company with plenty of long-term potential.
Opportunity to join a successful company and help drive and share our achievements.
Ongoing personal and career development training available.
On-site restaurants in every office location, with regular office perks and surprises, events, celebrations, coffee, and fresh fruit daily.
Access to the best HR and Management team on the Costa del Sol.
Native Danish or German Speaker
Be able to work in a dynamic, result-oriented team
Have a high level of attention to detail
Be highly responsible
Be coachable and willing to learn
Additionally, you must embody our core values : Attitude, Commitment, Team Work, and Performance.
Be positive and proactive with a can-do attitude.
Be committed : to your role, to your goals, to your team, and to the company. Punctuality, reliability, and loyalty are rewarded.
Be a team player : flexible, supportive, encouraging, prepared to listen and learn and improve together.
Be able to perform! You will be required to resolve customer’s issues and prioritize your workload under pressure.