Sales Operations Coordinator
TripAdvisor
Barcelona, Spain
hace 3 días

JOB DESCRIPTION

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform.

At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

We are looking for a Sales Operations Coordinator to help support and improve our sales processes of our Hospitality business (Hotel & Restaurant).

YOUR KEY RESPONSIBILITIES

Overall, the Sales Operations team is in charge of running smoothly and continuously improving sales operations in a scalable way, to increase sales revenue & productivity.

In relationship with Central teams and our 3 Regional sales teams (Americas, EMEA, APAC), you will have 3 main missions :

  • Operational Excellence
  • Become the Salesforce expert to support the Sales teams (acquisition, farming, key accounts) in the daily operational processes such as leads assignment, new customer onboarding, bugs escalation
  • Proactively identify process inefficiencies to maximize operational efficiency in collaboration with Sales and Tech teams (Salesforce, Data teams)
  • Assure the visibility and adoption of new processes and tools to central and regional stakeholders
  • Analytics
  • Conduct ad hoc analysis to identify sales & processes improvement and help business stakeholders to take decisions
  • Build reporting to follow up on sales performances for sales managers & sales regional directors
  • Project Management :
  • Drive projects to improve tools, processes and have a direct impact on the business in collaboration with Sales & Tech teams
  • Drive change management to ensure new processes / tools / best practices adoption by all our sales teams
  • REQUIREMENTS

  • Bachelor’s degree
  • First experience in sales and / or operations in a fast-paced and international environment
  • Data lover and good excel skills
  • Problem solver, process and results oriented
  • Communication skills to interact with various local and central stakeholders from different seniority levels
  • Excellent organization & time management
  • Humble and eager to learn
  • Previous experience with Salesforce is a plus
  • Fluent in spoken and written English (Spanish and / or French is a plus)
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