Danish Technical Support Advisor - Spain
Webhelp Spain
Barcelona, España, Catalunya, Spain
hace 5 días
source : Top Language Jobs

Are you looking for new challenges ? Do you need a change?

This role would be suitable for those interested in new technologies and an international environment. If you speak native Danish and you have a high level of English, you are the perfect fit!

We are looking for Danish Technical Support Advisors to work for A well known American corporation which provides hardware (smart phone and tablets) / software product services.

As the Technical Support Advisor, you will be :

  • Maintaining client relationships through product support over the phone
  • Providing customers with quotes and product knowledge
  • Handling effectively all incoming incidents
  • Gathering information from customers, troubleshoot technical issues
  • Conditions :

  • Full-time (39hrs / week) and long-term Contract
  • Salary :
  • 1) Fixed : 18.000 Euros gross year (base + language compensation)

    2) Performance Bonus : 2.500 Euros gross / year

  • Shifts : Monday-Sunday from 09 : 00 to 20 : 00 (rotative)
  • Location : Barcelona Center
  • Benefits :

  • Relocation Package provided
  • Possibility to grow within the company
  • Requirements

  • Danish native speaker with fluent English
  • Great teammate
  • Willingness to learn and apply new technologies
  • Analytical skills with demonstrated problem solving ability desired
  • Ability to operate in high pressure situations
  • Good technical skills and knowledge preferable
  • Excellent communication skills.
  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.

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