We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible.
Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a for all employees that respects their individual strengths, views, and experiences.
We believe that our differences enable us to be a better team one that makes better decisions, drives innovation and delivers better business results.
Director Account Management (Italian & Spanish fluent)Role
Lead execution of processing product sales strategies within assigned market
Deliver proposals to customers on how products can improve value proposition
Close new business in tandem with Account Management and Business Development in a highly competitive consultative selling environment and generates incremental revenue from new and existing clients
Build a strong sales pipeline and monitors opportunities
Provide technical support by identifying and resolving customer challenges and escalating to senior colleagues as required
Analyze and interprets customer data to ensure operations at optimal levels
Participate in customer planning and product prioritization process
Coordinate transitions between sales and implementation teams
Bring the voice of the market back to the implementation team to ensure customer relationship needs
Provide subject matter expertise on processing product and identifies product innovation opportunities.
Develop and drive strategy, ideation, conceptualization, and business plan development
Support the development of strategic business and product plans for new issuing processing opportunities, including rigorous business case analysis
Collaborate with market / divisional account teams supporting them as issuing processing specialist in the customer planning process to ensure that Mastercard is both responding to and bringing added value propositions to customer plans
All About You
You are fluent in Spanish , Italian and English
Motivated self-starter, ability to work independently, able to identify and direct activities to achieve objectives
Solid experience in a sales / commercial environment including interacting with customers and closing individual deals within a single market
Strong sales / operational / technical background within the payments and financial services industries
Leadership experience in product management and development
Understanding of competitive offerings and industry trends
Ability to oversee multiple projects and initiatives concurrently
Strong research and analytical skills
Business and budget planning experience
Strong presentation, written communication, and influencing skills
Superior sales and project management skills
Demonstrated expertise and success in achieving sales goals over multiple products
Experience with a specific product line gathered from time in Product Sales or other functions in Mastercard would be a plus
In many locations, we’ve implemented a virtual hiring process and continue to interview candidates by video or phone. In addition, in our NYC offices, as required by law, only individuals who have been fully vaccinated against COVID-19 will be permitted inside Mastercard offices unless a reasonable accommodation has been approved in advance.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must :
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.