Job purpose
As a Senior Business analyst, you will review assigned business processes from end-to-end to identify and address operational and technological risks and identify opportunities to improve efficiency.
The focus of this position is to work closely with the business units to gain in-depth understanding of customer’s business strategy, processes, services, roadmap and the context in which the business operates.
This role will be key to understanding the documenting capabilities needed to address business challenges.
What will you do?
Specify / Design / Implement solutions by analyzing processes and procedures, preparing detailed specification of requirements within scope.
Analyze clients’ existing systems and business models
Improving our systems, discover issues and deliver better solutions to our customers.
Technical support to Projects Team
Work closely with projects manager, developers, testers, support team, systems and end users to ensure technical compatibility and user satisfactions.
Provide content for Product documentation
Supervise UAT environments.
Fine tuning in production environments
Give Support in trainings, WebEx sessions
Availability to travel
What do you need to know?
Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
Strong project management, ability to successfully manage multiple tasks at any given point, strong relationship building skills & communication skills
Skills in Data analysis
Proficiency with SQL, Microsoft Excel
Qualifications : A bachelor’s degree (in engineering or a related subject)
What do we offer?
Flexible working hours
Meal vouchers
Smart working : possibility to work from home
Training Courses and Workshops
Healthy lifestyle (fresh fruit, yoga classes, etc)
Work-life balance
Excellent, dynamic and multicultural environment