Inside Sales Representative eCommerce (Central market DE/AT/CH)
Lenovo
Barcelona, Barcelona, Spain
hace 2 días

Why Work at Lenovo

Here at Lenovo, we believe in smarter technology for all, so we spend our time building a society that’s brighter and more inclusive.

And we go big. No, not big huge. We’re a US$60 billion revenue Fortune Global 500 company serving customers in 180 markets around the world.

Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that power (through devices and infrastructure) and empower (through solutions, services and software) millions of customers every day and together create a more inclusive, trustworthy and sustainable digital society for everyone, everywhere.

The one thing that’s missing? Well you...

Description and Requirements

As part of Inside Sales Representative team for our growing eCommerce business, you will sell Lenovo products, services, and solutions to end user clients (Consumer and Small Business Customer) through inbound phone calls and chats.

You will be responsible for closing opportunities, selling the benefits of the full catalog of Lenovo products and selling against the competition.

You will champion the innovative power of our products by driving sales with customers to achieve revenue and profitability objectives.

You will configure, price, and quote sales solutions as well as provide, proactive follow-up and product information via the telephone.

You understand Lenovo’s portfolio of award-winning products and will develop strategies to help new and existing customers find and implement the best solutions.

What tasks are waiting for you in the role?

  • Close incoming sales opportunities to ensure that short term goals, objects and quotas are met
  • Assist customers with order placement, providing product information and advice related to products and services that best suit the customers’ needs.
  • Follow up on leads generated from the Customer Service Team or other departments.
  • Provide an excellent customer experience from the initial call to final sale closure.
  • Ability to identify opportunities to up and cross sell products as per customers’ requirements.
  • Complete call logs and reports where required.
  • Ensure that products, services and solutions recommended to clients will fulfill their needs.
  • Offer a high level of service meeting our department key metrics for Sales, Quality and Productivity. Ability to overachieve on daily & monthly targets.
  • Liaise effectively with other internal departments and external businesses in a professional manner as required.

  • Recognize, document and escalate customer issues or trends following appropriate communication and escalation channels where required.
  • Maintains product knowledge by attending training workshops, and keeping up to date on product material.
  • What do we expect from you?

  • At least one year of experience in a Sales Support or similar role, preferably in IT sector
  • German language (native / excellent) plus business English
  • Excellent communication skills (spoken & written)
  • Entrepreneurial mind, highly persuasive and highly motivated to close sales
  • What Lenovo can offer You?

  • An open and stimulating environment within one of the most forward-thinking IT companies
  • Opportunities for career development & growth
  • Access to trainings for personal development
  • An international team with a high focus on Gender Diversity
  • Attractive compensation package and Performance based rewards
  • Are you ready to restart new chapter in your professional life? Let us know then about you by applying for this role and we get in touch with you soon!

    We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any federal, state, or local protected class.

  • Barcelona - Barcelona - Spain
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