Job Description Summary
The role will be responsible for delivering and co-ordinating formal training on image guided interventional solutions (hemodynamics, vascular, neuroradiology, oncology).
Responsible for providing application and clinical support during and after the sales process within the assigned region (Spain & Portugal) either on-site or via digital platforms.
Essential Responsibilities :
Provide onsite clinical applications training to users of GE equipment in given modality area.
Co-ordinate initial clinical applications alongside sales, service and the Clinical Education Manager.
Conduct high quality application trainings at customer sites to ensure customer's safe and effective use of GE equipment’s, maximizing image quality and productivity.
Maintaining satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.
Promote unique differentiators based on customer's clinical needs, competition, values and benefits sought.
Continuously develop and improve a network of key opinion leaders within the assigned territory.
Support Trade show / Workshops / show sites / Customer visits.
Support the deployment of digital tools and embrace the digital transformation of clinical education
Document trainings, site visit’s and Customer interactions as per the local protocol.
Help Account Manager to Identify, analyze and advise customers on their needs in a pro-active way in order to develop new business opportunities for all GE Healthcare Products & Services.
Is responsible for providing the sales information as well as the technical information upon customer’s requests (it may require pre-sale product demonstrations capabilities / clinical trial support).
Provide thought leadership on product optimization and products market positioning
Maintain satisfactory after-sale relationships and development of long-term customer relationships coupled with the ability to identify and capitalize on opportunities that immediately satisfy customer needs.
Qualifications / Requirements :
Radiographer s training or similar experience, with specific experience in interventional procedures OR biomedical engineering background,
Demonstrated interpersonal & communication skills; to understand and present complex material in understandable term with the capacity to influence other
Ability to travel and be at customer sites 70 to 80% of the working time (annual average),
Ability to express yourself clearly in English,
Customer focused / centricity, with team oriented with a customer satisfaction mindset,
Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
Willingness to be flexible / adapt to changing work environments
Desired Characteristics :
Previous experience delivering training
Experience with GE Interventional products
Previous experience as an Application Specialist
Teaching skills or teaching experience
Relocation Assistance Provided : No