Nespresso Technical Writer Internship en Barcelona
Barcelona, ES
hace 2 días
source : StudentJob

Job Description

Nespresso’s E-Commerce UX / UI Front-end Team is searching for a technical writer to join our team and help us take our internal documentation to new heights /

As an ideal candidate, you are a firm believer in precise, clear, easy to follow communication and enjoy documenting the guts out of artifacts produced by others in a software development or computer science environment /

You are methodical and used to following and enforcing standards /

Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand /

This assignment is conceived as a six (6) months-long internship for undergraduates (with a possible extension), but all candidates will be considered /

Objectives of this Role

  • Help us improve the front-end team’s documentation standards, both technical and non-technical (e /
  • user manuals, release notes / communications, etc )

  • Obtain a deep understanding of the front-end team’s products and duties to translate complex information into simple, polished, and engaging content /
  • Produce user-friendly content that meets the needs of the target audience /
  • Evaluate current content and develop innovative approaches for improvement /
  • Daily and Monthly Responsabilities

  • Research, outline, write, and edit new and existing content, working closely with various stakeholders to understand project requirements, target audience(s) and communicational goals /
  • Independently gather information from subject matter experts to develop, organize, and / or produce procedure manuals, technical specifications, user manuals and other types of document /
  • Create and maintain documentation templates /
  • Revise existing documentation and verify correct and consistent enforcement of agreed upon standards / templates /
  • Identify opportunities for improving the organization of existing and future documentation and define and execute actions for improvement in agreement with the front-
  • end team lead and other developers /

  • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation /
  • Skills and Qualifications

  • Bachelor’s degree in software engineering, digital communication, technical communication or similar /
  • Solid knowledge of HTML, CSS, and JavaScript /
  • Previous work experience is not mandatory, but a BIG plus /

  • Firm understanding of the software development life cycle (SDLC)
  • Proven ability to quickly learn and understand complex topics /
  • Superior written and verbal communication skills, with a keen eye for detail /
  • Solid English communication skills (written and verbal) are a mandatory /
  • Comprehensive understanding of front-end development duties, technologies, best practices, etc
  • Solid knowledge of software documentation standards (sequence diagrams, workflows, etc )
  • Smooth multitasker /
  • Preferred Qualifications

  • Ability to handle multiple projects / tasks simultaneously, with an eye for prioritization /
  • Previous experience writing documentation for multiple audiences /
  • Proven ability producing videos, screen captures and visual aids / content in general /
  • Previous software development experience would be a BIG plus /
  • Previous experience with Confluence and JIRA would be a BIG plus /
  • Previous experience with vue /
  • js or Google Tag Manager (GTM) would be a BIG plus /

  • Previous experience with InVision and / or Sketch would be a BIG plus /
  • Terms & Conditions

  • Salary 960 € / month
  • 70% Grant canteen
  • Access to supermarket Nestle (30% and 50% off)
  • Insurance with Zurich during the traineeship
  • Start date : end of January 2020 / beginning of February 2020
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