We are looking for a Market Associate with a Native Level of German, and a good level of English to work for an international company based in Barcelona.
As a Market Associate you will :
Handle inbound questions based on scripts and escalate when they don’t know the answer. Outbound calling (market research) based on script.
Manage large amounts of inbound and outbound contacts in a timely manner.
Follow communication scripts when handling different topics.
Identify customers’ needs, clarify information, research every issue and provide solutions and / or alternatives
Seize opportunities to upsell products when they arise.
Keep records of all conversations in database in a comprehensible way.
We are looking for a person with the following qualifications, experience and skills :
Excellent German and English language skills (verbal and written).
Previous sales experience is a strong plus.
Customer-oriented with strong communication and administration skills.
Thorough initial training and continued personal coaching.
Modern office spaces, well connected by public transportation.
Young and international environment.
English German Communication Sales Inbound Calls Outbound Calls Intercultural Communication Excellent Interpersonal Skills
Talent Search People - Native Speakers
From 18,000 to 20,000 € gross / year