Fraud Prevention Specialist
eDreams
Barcelona, Spain
hace 3 días
source : Experteer

OverviewAs the Fraud Prevention Specialist you will be part of the Fraud team inside the Revenue Management department. What you will do : Develop robust solutions for Fraud prevention processes : analyze the requirements, adjust the process to the timelines agreed and document each solution.

Troubleshoot internal issues and take actions to solve them (either internally or reporting to the appropriate team).Assess fraud attacks to inform the respective departments, such a Fraud Data Science and Customer Services teams.

Analyze each case in detail and document the process followed, providing strong evidence on the decision taken.Ensure all goals are met, including start and end dates, timelines delivery, etc.

  • About you : High level of French (native desirable) and English.Good level of AGM : travel agent expertise and good level of Amadeus;
  • Analytics skills for preventing fraud and experience Disputing Chargebacks with the capability to gather strong evidences to the defense the case and doing follow up to be updated on the CRM;
  • Database (SQL) experience;Troubleshooting skills;Flexibility and a can do attitude;Ability to work under pressure, with initiative and positive attitude;
  • AX knowledge and accounting experience;Good communications skills.What do we offer?Excellent environment for continuous growth and learning : with our Learning & Development programs, you will have access to tech talks, internal soft skills and technical skills trainings, language lessons, external events and industry conferences.

    Free subscription of O’Reilly Online Learning.We support a phenomenal lifestyle and work-life-balance (e.g. half-day Fridays, team building activities, flexible hours, 24 days of holiday +2 extra days off, etc.

    Personal career path programs.A free eDreams Prime subscription to benefit from significant discounts on your travels.Competitive salaries & flexible benefits scheme : Ticket Restaurant, transport, private health insurance, etc.

    We like our eDOers happy and healthy! Free fresh fruit and coffee for all (with many types of milk alternatives) and a significant Anjoy discount! After the gym you can always take a shower at our offices too.

    Special discounts in local venues, such as gyms, restaurants, shops, etc.New to the city? We also offer great relocation packages.

    Amazing offices in the heart of Barcelona with a beautiful terrace to have a break and enjoy the views.Annual awards for a variety of team and individual achievements.

    And the opportunity to work in a dynamic, dedicated, fun and passionate team of professionals. We journey together!Come fly with us and join us now.

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