Do you enjoy working closely with customers solving their online marketing strategy challenges? Good. We need your help in scaling our product and business.
We are looking for the smartest and coolest Customer Success Intern to join our Customer Success team in Barcelona (HQ).
You will be part of an enthusiastic and dynamic team that will invite you to be part of our family. You will be encouraged to step out of your comfort zone and embrace new challenges, learning something new every day!
As a Customer Success Intern at Adsmurai, you will take ownership of your own customers, give consultative advice, scope and drive successful product trials and drive customer engagement.
You will put your analytic problem-solving skills to use and unleash your drive for learning fast and teaching others. You work with the largest and most advanced performance marketers in the world at the cutting edge of the online marketing industry.
Your responsibilities :
Take full ownership and responsibility of our customer accounts through day to day.
Build, manage and develop a strong relationship with our customers.
Develop and maintain excellent knowledge for Adsmurai’tools to be able to solve customer’s problems and to stay on top of the latest features.
What we expect from you?
You have a genuine interest in online marketing.
You can take ownership of assigned tasks and projects.
You are proactive and able to plan and execute a complex series of activities.
You have amazing interpersonal skills and hands-on approach.
You have awesome verbal and written communication and negotiation skills both.
You are able to explain complex concepts and efficiently and give consultative advice to help costumers' grow.
You have a flexible attitude, showing adaptability to change.
You enjoy giving and receiving constructive feedback that helps you grow.
You should be confident working in a fast and agile start-up environment.
You have an international spirit and you can communicate fluently in English and Spanish. Any other languages are a super plus.
We offer :
We will make you feel like at home on one of the best offices in central Barcelona (Passeig de Gracia) with rooftop, terrace and barbecue.
Friendly and flexible working environment.
Regular fun team activities.
Two incredible offsites each year.
Pick your HW choice.
We foster and are actively involved in internal and external training
Fresh fruit, coffee & snacks.
Flexible compensation plan (transport, restaurant, nursery vouchers).
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status.