Do you have a passion for providing world-class service? Are you eager to work in a dynamic, international company based in Barcelona?
If you also have fluency in German, then keep on reading - we have a great job opportunity for you!
Our client is a leading provider of flexible workspace solutions and provides workspace for thousands of the most successful entrepreneurs and multinational companies all over the world.
With their services, they make it possible for a small startup as well as a multinational company to access the best workspace accommodation suited for their needs.
Our Reservation Specialists will work with businesses of all sizes across a multitude of industries and the role involves engaging with our customers and prospects via phone and email.
Main responsibilities :
Handle inbound calls and other methods of communication (e.g. email) with new prospects and existing customers to facilitate all reservations.
Work efficiently and effectively in line with company procedures and guidelines, delivering good results against our key performance indicators.
Accurately record notes clearly in all relevant systems.
Recommend improvements that will positively impact sales and efficiency.
Perform other duties as assigned.
Nombre de llocs ofertats
Restaurant tickets / Lunch vouchers
A complete and thorough training program
Extra holiday on Birthday
What will you learn?
Communicate effectively with clients
Accurately evaluate customers' needs
Sell and negotiate services and products
Work within an international team
Experience of selling products or service solutions over the phone within a business-to-business sales environment. - Rounded sales and service skills (not a pure cold caller ).
Professional and clear communication skills with the ability to build rapport with a customer quickly over the phone. (Excellent telephone demeanour).
Can-do' attitude; demonstrates positive attitude toward others; will assist in all areas as needed.
Works well in a team environment.
Familiarity with CRM systems a plus.
Maintains high productivity / high energy level.
Flexibility to work the hours required
Willingness to go beyond the job description to meet business goals.