Description : Our client is the first toy’s factory in the world.As a Customer Service Agent, your main objective will be : -
It will be customer support for company’s online website- Mainly phone and email service- Receiving and handling customer requests by phone, email and chat-
Collecting and maintaining of customer data- Clarifying of customer inquiries regarding service, subscription, payment and technical requirements-
Working on requests and comments via Social Media channels Requirements : We are looking for a person with the following qualifications, experience and skills : -
Excellent German and English language skills (verbal and written)-Customer-oriented with strong communication and administration skills-
Looking for fun, creative and dynamic personalities-You are friendly-You have positive attitude-Strong communication and administration skills.
Offer : Conditions : Training Start 7th of October (3 weeks training in total) 8 : 00 16 : 00Contract 2+2 month Signed after 1st week of trainingTraining 1st week Reimbursement of 75% of monthly salary, based on the hours in training, received in the first pay slipTrial period 1 month starting from the day when signing the contractWorking hours39h / week Monday to Sunday between 09 : 00 20 : 00 (flexible start btw 9am-
11am)Annual gross salary 20.165 € into 12 payments