Vendor Relations Manager
GBGBSpain - Madrid
hace 4 días

Job Title : Vendor Relations Manager

Location : Spain / Poland / Czech Republic / Hungary

About RWS :

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services.

We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide.

Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).

For further information, please visit :

RWS Language Services : recognised as the world’s largest Language Service Provider helps customers to create, translate, and deliver content across 250+ languages.

Our global team of linguists, project managers, subject matter experts and localization professionals work closely with customers to ensure their communications and multilingual content is compelling, accurate and consistent.

About The Role :

We are now looking for an experienced professional in the field of vendor relations management to join as our new Vendor Relations Manager (recruiter and manager of our vendors - mostly translators and language agencies) who will join a team responsible for a group of multiple smaller accounts.

To enjoy this role, you should have solid previous experience with vendor management or recruitment / sourcing background in localization.

Your work at RWS will be to identify, screen and onboard translators and relevant translation and language agencies around the world and to keep contact with them long-term.

You will also get involved in setting of our overall sourcing strategies and related improvement initiatives and we will give you a chance to work closely with our language quality assurance and other colleagues from the production teams.

Responsibilities :

  • Act as a business partner to our internal teams which are responsible for the delivery of translations to our clients.
  • These teams need quality translators and agencies ( vendors) to help them to satisfy our clients. You will need to clearly understand the requirements for these vendors - in other words, what kind of translators and language service providers we are looking for.

  • Identify, attract, hire and onboard suitable language vendors both individual translators and larger language agencies.
  • Keeping good relationships with your vendors but also for negotiations related to the volumes of work and related margins.
  • Analyze our existing workflows and to propose improvements to the way we work.
  • Helping our vendors to onboard into our systems and processes and keep contact with them.
  • Keeping all information on your vendors up-to-date in our systems for the other members of the vendor management team.
  • Requirements :

  • Proven experience in a role related to vendor management / recruitment / sourcing or similar in localization
  • Experience with web-search, preferably with sourcing candidates / vendors via various channels and social networks.
  • Previous experience from the localization industry is a strong advantage.
  • Great communication skills, both spoken and written.
  • Ability to establish and to keep long-lasting relationships with business partners, both internal and external.
  • Process-oriented and improvement-focused mindset.
  • Fluency in English, both spoken and written.
  • Advanced skills in MS Office (Excel, Word, Outlook, PowerPoint).
  • Ability to multitask and meet deadlines while working under pressure.
  • Positive personality, can do’ and proactive approach.
  • Our benefits :

  • Opportunity to work with leading localization company and surround yourself with senior colleagues with vast localization experience.
  • An exciting company we work with some of the most innovative brands in the world, and our employees are true professionals with unique skills.
  • A great team of people who are fair, open-minded, and friendly and always ready to support you as much as possible.
  • International, English-speaking environment
  • Chance to put your ideas into practice and engage with hundreds of employees globally
  • Interesting challenges, trainings, and other internal opportunities to support your growth.
  • Fair compensation, flexible working hours and possibility to work from home
  • Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch

    As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture.

    RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust.

    All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited.

    Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

    We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.

    Recruitment Agencies : RWS Group PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees.

    Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

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