Are you interested in a full-time job in Barcelona? Do you enjoy helping people? Then this is your chance to work in a multinational company with a great work environment and views! Iman Temporing is looking for Customer Service with native level of Spanish and advanced level of English, to join the multicultural team of one of our clients, a global-leading organisation of technology-driven services.
RESPONSABILITIES : -At Bosch Service Solutions, We have extensive expertise acquired over many decades as a leading player in the automotive sector.
We offer differentiating services in this environment for the maximum convenience and safety of our customers. As a Customer Representative some of your daily responsibilities will be : · Providing Concierge Services to clients : Personal assistance for information and bookings on the move.
The Bosch Concierge Service provides a personal assistant that can access recommendations, reservations, weather reports and travel advice in a matter of seconds· Provide information to the client and answer to all claims, concerns, suggestions or queries related to the contracted service.
Your mission will be to immediately make contact with the vehicle occupants and coordinate further measures. - Coordinate Roadside Assistance for drivers : Bosch Roadside Assistance provides support in the event of breakdowns or accidents.
At the touch of a button, data is transmitted to our service center where it is analyzed. Based on the diagnostic, Your mission will be to arrange the appropriate assistance services.
If the car cannot be repaired on the spot, your role will be to ensure that your customer stays mobile by arranging a replacement car, a hotel and onward mobility.
As soon as the theft is reported to the police, our monitoring center collects all vehicle data and determines the precise vehicle position via GPS tracking REQUIREMENTS : - Native level of Portugues.
726 gross Euros per hour + plus of languages + plus of sunday 13.83€ per day. TOTAL 15.135,11€ / gross per year- Workplace : Barcelona city.