Senior Project Manager
Madrid, Madrid, Spain
hace 4 días

Want to be a part of our team?

The primary responsibility of the Senior Project Manager will be to interface with all project stakeholders to take projects from original concept through to final implementation, including handing over to Operations.

Working at NTT

Provide pre-sales support

There is an expectation for the Senior Project Manager to engage with the Pre-Sales & Sales teams in order to adequately scope and cost project solutions.

The pre-sales scoping of the project would involve the completion of a proposal that includes the detailed task schedule, resource allocation and cost breakdown.

Identify opportunities

During project delivery or client engagement, the Senior Project Manager is expected to identify opportunities and influence the sale by conducting a business conversation with the client and positioning the NTT Digital consulting and professional services offerings.

Manage project delivery

The Senior Project Manager ensures that the project delivers the as-sold solution, remains within baseline budget and is delivered on time, while achieving quality criteria and maintaining client satisfaction.

This individual will manage delivery of the project according to the appropriate project delivery methodology (Agile, Waterfall and Hybrid).

This includes rigorous project scope control and management of change variations. They also communicate with key stakeholders regarding the status of their projects.

Project set-up, resources and operations are efficiently managed, possibly with the assistance of the Project Coordinator or Project Administrator.

Ensure client satisfaction

The individual manages client satisfaction, commitment and expectations to high service levels and manages escalations adequately.

They act as the single point of contact between NTT and the client whilst taking accountability for all escalations relating to the project.

These individuals also ensure that the Project team displays the right level of client engagement.

Project team management

The individual needs to be able to lead teams effectively within a matrixed environment. They act as people managers and provide feedback to the relevant line managers.

The Senior Project Manager ensures that the project team has access to the project management tools and have the general means to perform their role.

These individuals will coach and mentor project team members and colleagues.

Behavioural skills

As corporate citizens they act as role models to the teams and are personable individuals. They display assertiveness and act as an example when it comes to client satisfaction.

The individual possesses advanced communication, influencing and negotiating ability. They display confidence and the ability to manage large teams of people.

They are detail focused with problem solving ability. They display the ability to coach and mentor their teams.

Strong business acumen and a good understanding of general technology concepts are required. The individual works towards advanced project management certification.

The individual is an expert in project change management. The individual has an excellent understanding of project life cycles, and takes responsibility for all aspects of the projects.

The individual will be required to promote project services to both external and internal clients.

What will make you a good fit for the role?

  • Solid experience spanning a range of project sizes employing End-to-End Agile project delivery methods,
  • A demonstrable track record of success supporting and delivering complex Application Development projects utilizing various delivery methodologies.
  • High level understanding of stakeholder management and influencing customers and senior management
  • Demonstrates strong communication, engagement and influencing skills
  • Has the ability to consult directly with customers and offer strategic advice to enable objectives
  • Can show strong understanding of commercial risks and project financials and how these can influence client decisions
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