German Speaker Admin Entry Level
Alight
Granada, Spain
hace 4 días

Role Summary : German & English speaker HR Admin Entry level

To contribute and be part of the team responsible for the support and execution of payroll activities and / or data management / customer services activities ensuring that output is accurate and on time.

Your responsibilities may be focused on payroll and / or customer services and you will be flexible supporting either as or when required

Delivery Key responsibilities :

  • Where applicable support Payroll(s) so they are delivered as per the agreed processing calendar(s) and to the agreed KPIs
  • Use Payroll expertise to advise upon client queries / issues and ensure a good understanding of country-specific legislation and tasks
  • Where applicable ensure Data Management is performed accurately and on time
  • Ensure Tickets and Calls are responded within SLA timescales and to a high standard
  • Follow Detailed Working Instructions (DWIs) and highlight any gaps / inconsistencies in the documentation. Also, support the updating of DWIs
  • Proficient in using systems and tools
  • SOC Controls completed on time and with the necessary evidence
  • All system issues / defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and / or Products can investigate
  • Highlight to Service Manager any deviations from the standard scope of service
  • Ability to recognize and deal appropriately with sensitive and confidential information
  • Successful completion of all learning objectives
  • Time Recording to be completed accurately and on time
  • NGA Security Standards are adhered and followed
  • Contribute to team meetings and raise any issues immediately to your Service Manager
  • Ensure you are up to date with all NGA HR announcements and communications
  • Build good relationships with all lines of businesses where appropriate
  • Update internal stakeholders, when needed, in a timely and accurate way
  • Participates in projects and activities as needed and assigned
  • Adherence to all Security and Compliance procedures
  • Attainment of customer SLA agreements
  • Adherence to quality standards
  • Demonstrate professionalism and act responsibly
  • NGA Human Resources offers you a unique chance to build a career in a vibrant, agile, and growing organization, yet one with truly global client relationships and a wide range of opportunities.

    At NGA HR, we’re dedicated to our clients, and we operate as a single, global team striving for excellence and innovation in everything we do.

    Talk to NGA and discover what A World of Opportunity can mean for you.

    You have :

  • Fluent German and English is a must
  • Knowledge of MS Office tools such as Excel, Word, and PowerPoint
  • Flexibility to support a global and fast-paced environment
  • Attention to detail
  • Excellent written and verbal skills
  • Self-motivated and a willingness to learn
  • Essential

  • High school diploma or equivalent
  • 1-2 years relevant experience administering Payroll or Health & Welfare / Benefits in HR Consulting, HR Outsourcing, or other corporate environments
  • HRIS knowledge
  • Desirable

  • Experience working with HR and payroll data
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