German Customer Representative
WEBHELP SPAIN
Barcelona, Spain
hace 6 días
source : Europe Language Jobs

Description

Are you interested in Fashion?

We are looking for a Customer Service Advisor for a leading Fashion Brand in Spain.

Main tasks

  • Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands related to orders (complaints, refunds, recommendations, etc.)
  • Maintain service and product knowledge and expertise associated with applications specific to individual customers.
  • Requirements

  • High / native level of German and English
  • Working knowledge of IT Platform, equipment, and applications : Windows / MS Office / internet configuration
  • Good disposition to work in a customer service environment
  • Customer care skills - ability to listen to and understand the customers' need
  • Ability to take ownership of, and progress calls to resolution or to escalate call to resolution
  • The recruitment processes and people involved in them (both recruiters and Project Managers) will not discriminate any candidacy because of age, disability, ethnic, marital status, gender, nationality, ideology, politic, race, religion and sexual orientation.

    We offer

  • Full-time (39 hours / week) and permanent Contract
  • Schedule : Monday to Friday, from 9.00 to 18.00
  • Salary : 16.732,21 Euros gross / year+ up to 1200 Euros gross / year in bonus
  • Opportunity to join an international team
  • Skills

    Customer Service Good Communication Skills Customer Oriented Problem-Solving

    Full time

    check circleBe one of the first to apply

    Reportar esta oferta
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación