Job Purpose and Impact
The Execution Support Clerk will support coordinating and planning import processes, customs documentation, shipping, and receiving of foreign merchandise to ensure it arrives at correct time.
We seek a professional who will provide administrative support to issuing import licenses and completing monetary transactions associated with the import in a timely manner.
Maintain established relationships with small accounts, customers, clients, suppliers and other business partners.
Assist in executing pre- and postloading processes.
Ensure compliance with the home and foreign country government laws and customs regulations.
Help prepare and dispatch customer export orders, and plan and direct the flow of air and surface traffic to the final destination.
Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
Other duties as assigned
Minimum of two years of related work experience with Customer Service
Intermediate / advanced level of english
Intermediate level of SAP
Intermediate level of Portuguese