We are looking for a Program Manager to join the Observability team a person that increases the efficiency of the products, projects and teams they work with.
Our program managers achieve this by working across three areas of focus :
Leading large, cross-functional initiatives, optimizing for shortest timelines with maximum reasonable scope! Facilitating alignment, decision making, collaboration and communication both inside our project teams and with our partners across the company.
Driving quarterly planning & measuring performance across the entire group. Coordinating dependencies on other groups, Identifying & resolving execution issues!
Optimize group operations. Collaborationwith our Product Operations team, implement ceremonies and processes that minimize overhead but solicit the right information from the team at the right time.
What You’ll Do
Program Managers perform a wide range of activities to support their teams and partners. Successful program managers at New Relic use their leadership and facilitation skills to actively impact their area of focus for the best possible outcomes for the business. This involves :
Running meetings to strategize on scope, timeline, and tactical execution
Communicating priorities and ensuring teams execute against them
Documenting the problem statement, success criteria, proposed solution and work tracks for any given initiative
Engaging with liaisons in other parts of the company to ensure our partnership sets them up for success
Proactively escalating trade-offs, risks, disagreements and blockers to the appropriate senior leader for resolution.
Supervising progress and health of OKRs, roadmap items, and operational hygiene
Working with the leadership team to tackle challenges, refine group operations, and roll out any changes to the team.
Minimum of 3-5 years of experience leading and delivering scalable, modern software development projects alongside product and engineering teams.
Experience partnering with sales, support and marketing to bring a product to market
Proficient at crafting detailed project plans in partnership with project leads and stakeholders, and communicating priorities
Working understanding of agile development and OKR frameworks
Deftness in presenting to both small and large audiences of a variety of disciplines.
Familiarity with the software development lifecycle, including tools like GitHub, Figma and / or Sketch
Outstanding asynchronous and real-time communication / writing skills
Proficiency in tools like JIRA, Slack, Google Suite, Aha or similar road mapping / planning tool
Previous experience working in a SaaS business model
Experience with New Relic’s products
Formal or informal Computer Science education
Previous experience in a consulting environment
Please note that visa sponsorship is not available for this position.
We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement.
What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.
This position is in our Barcelona office, which was established in October 2014 with our acquisition of Ducksboard, a privately held startup.
We provide challenging work, opportunities to learn, high-quality teammates, a standard-setting product, and a company on the move. We offer :
Equity compensation plan.
Performance reviews twice a year.
Work-life balance and flexible schedule.
Amazing and fun work environment.
Private health insurance for you and your family, including dental coverage.
Retirement fund and Life insurance.
English and Spanish language classes.
Office located in the center of Barcelona, very close to public transportation.
We provide ergonomic furniture (chairs, desks) to keep you healthy and comfy.
Fresh fruits, snacks, and beverages.
We support technical meetups, both local and international.
We help with relocation.
We are passionate about data visualizations in real time, APIs, intuitive UX, and beautiful design. We have no dogma but do whatever makes sense to deliver state of the art products.