Operations Manager - Central Team, Spain
Jobleads
Madrid, Spain
hace 1 día
source : Oficina Empleo

At Uber, we ignite opportunity by setting the world in motion. We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together., We're changing the way people think about transportation.

Not that long ago we were just an app to request premium black cars in a few metropolitan areas. Now we're a part of the logistical fabric of more than 600 cities around the world.

Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it. For the people who drive with Uber, our app represents a flexible new way to earn money.

For cities, we help strengthen local economies, improve access to transportation, and make streets safer. And that's just what we're doing today.

We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul.

We're reimagining how people and things move from one place to the next.

Operations Manager - Central Team, Spain Location ES-Madrid Department Operations & Launch - Central Operations Uber Overview At Uber, we ignite opportunity by setting the world in motion.

We take on big problems to help drivers, riders, delivery partners, and eaters get moving in more than 600 cities around the world.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently.

If you have the curiosity, passion, and collaborative spirit, work with us, and let's move the world forward, together. Job Description About the Role Despite being a worldwide company, we recognize that Uber Eats path to success originates from a strong local presence, deeply involving our partners (restaurants and couriers) in this journey.

This is a critical role bringing together a three-sided marketplace and optimizing the food delivery process. This operations-driven role calls for a rare combination of creative problem solving, detail orientation, and interpersonal ability to manage external and internal partnerships.

This is a rigorous business side role in a high-growth environment, and this person will work with the Eats operations local teams along with EMEA and headquarters-based engineering, product, and process teams.

What You'll Do / What You'll Need / Bonus Points / About the Team What You'll Do

  • Work in close collaboration with territory managers to help enhancing restaurants' or couriers' financial value and engagement
  • Ensure the right balance between creating localized vs. centrally developed processes
  • Restaurant : Take ownership of the restaurant growth in Spain and provide guidance on resolving issues to restaurant partners and key accounts
  • Marketplace : develop tools and processes to optimize our marketplace, at the right middle between Eater, Courier and Restaurant. Make our business efficient
  • Courier Ops : Manage and build courier operations strategy and processes : acquisition, engagement, retention... What You'll Need
  • Minimum 4 year relevant experience in a fast-growing environment. Evidence of complete ownership of a multifaceted project with many stakeholders highly valued
  • Solid analytical ability and end-to-end ownership. Ability to discover user insights based on qualitative and quantitative analysis, turning insights into strategies, and drive executions in a scalable and efficient way
  • Reliable, effective stakeholder management and communications.
  • Attention to detail and capability to work on multiple projects in parallel without compromising the quality of deliverables
  • Flexible self-starter, comfortable with changes
  • Native or bilingual proficiency is ideal (English and Spanish)
  • Digital marketing knowledge is a huge plus
  • SQL knowledge is strongly preferred About the Team We're changing the way people think about transportation. Not that long ago we were just an app to request premium black cars in a few metropolitan areas.
  • Now we're a part of the logistical fabric of more than 600 cities around the world. Whether it's a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

    For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

    And that's just what we're doing today. We're thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we're in for the long haul.

    We're reimagining how people and things move from one place to the next.

  • Minimum 4 year relevant experience in a fast-growing environment. Evidence of complete ownership of a multifaceted project with many stakeholders highly valued
  • Solid analytical ability and end-to-end ownership. Ability to discover user insights based on qualitative and quantitative analysis, turning insights into strategies, and drive executions in a scalable and efficient way
  • Reliable, effective stakeholder management and communications.
  • Attention to detail and capability to work on multiple projects in parallel without compromising the quality of deliverables
  • Flexible self-starter, comfortable with changes
  • Native or bilingual proficiency is ideal (English and Spanish)
  • Digital marketing knowledge is a huge plus
  • SQL knowledge is strongly preferred
  • Inscribirse
    Añadir a favoritos
    Eliminar de mis favoritos
    Inscribirse
    Mi Correo Electrónico
    Al hacer clic en la opción "Continuar", doy mi consentimiento para que neuvoo procese mis datos de conformidad con lo establecido en su Política de privacidad . Puedo darme de baja o retirar mi autorización en cualquier momento.
    Continuar
    Formulario de postulación