Assistant Store Manager Madrid
PHILIP MORRIS INTERNATIONAL MANAGEMENT SA
Madrid, Spain
hace 2 días

Be a part of a revolutionary change At PMI, we’ve chosen to do something incredible.We’re totally transforming our business, and building our future on smoke-

free products with the power to improve the lives of a billion smokers worldwide.With huge change, comes huge opportunity.

So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Our Retail teams have a direct impact on our new mission :

converting smokers to our ground-breaking, smoke-free IQOS products.They’re at the forefront of our total transformation as we roll out new stores and new products.

It’s an energized, exciting, engaging experience.If you want to make a life-changing impact on customers, there’s nowhere better to develop your career.

Your day to day’ Your main responsibility is to assist the Store Manager to guarantee the smooth daily running of the Store, in order to ensure sales & profit performance and Customer Service level.

Acts as the key support and key representative of the Store Manager, especially in Store Manager’s absence from the Boutique. -

Drive business measurements :

supporting & assisting the team in developing kpis-

Assistant in business management :

contributes to analyzing the store business and to the eventual development of specific reports, action plans, upon request from the Boutique Manager.-

Management & coach team to ensure the delivering business goals.-

Assistant in operations management :

contributes to the operations standards follow up and application e.. stock and inventory management, cash & card reconciliation, supporting the store manager front & back office-

Assistant in customer management :

ensure the welcoming to the stores, provided with sales and service standards to ensure the customer expectations.-

Assistant in people management :

Co-responsible (with store manager) for building and maintaining a constructive & motivating working environment Who we’re looking for Minimum of education level Business School, Hospitality School (desired, not mandatory)Experience in Retail is a Mandatory >

3 yearsLocal Language + Additional ( English Intermediate / advance) another language will be a mustExperience as Store Manager or Assistant Store Manager preferably in another Retail / Consumer Goods Company MANDATORY KNOWLEDGEMicrosoft Office :

work on Excel & Power Pointkey financial aspects of a Store management (P&L, KPIs, drivers, Budget planning and follow-up)Qualitative measures of a Boutique performance (Mystery Shopping, NPS)Store Operational StandardsMANAGEMENT PEOPLE , development & follow up Attitudes :

Curious people, strong emotional intelligence, good attitude, focus results, solving problems focus, humble & smiley with willingness to help others, determined, PR strengths , customer service oriented skills What we offer Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress.Join PMI and you too can :

  • Seize the freedom to define your future and ours.We’ll empower you to take risks, experiment and explore.Be part of an inclusive, diverse culture, where everyone’s contribution is respected;
  • collaborate with some of the world’s best people and feel like you belong.Pursue your ambitions and develop your skills with a global business our staggering size and scale provides endless opportunities to progress.

    Take pride in delivering our promise to society :

    to improve the lives of a billion smokers.To join our growing team .

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