DANISH Customer Support - Majorel Barcelona
Majorel
Barcelona, España
hace 4 días

Funciones

Main responsibilities :

  • Receive and handle Danish speaking customer requests by phone, email, and chat
  • Function as an ambassador for the project service
  • Collection and maintenance of customer data
  • Clarification of customer inquiries regarding service, subscription, payment and technical requirements
  • Work on requests and comments via the Discovery media channels
  • Requirements :

  • Complete Danish fluency on a native speaker level
  • Experience in customer service, communications or similar roles
  • Good knowledge of current social media channels (Facebook, Twitter etc.)
  • PC / Laptop, quick internet connection and headphones with microphone
  • Passion for community management and digital affinity
  • Excellent communication & interpersonal skills
  • Offer :

  • The opportunity to work in sunny Barcelona, one of Europe’s most attractive cities
  • Highly competitive salary : €21’000 per annum + 3.000 euros signing bonus will be offered to the starters (1.000 euros after the 2nd month of employment, 1.
  • 000 euros after the 6th month of employment, 1.000 euros after the 12th month of employment)

  • Full time position : working 5 days / week from Monday to Sunday, either in morning shift (09 : 00-17 : 00) or afternoon shift (14 : 00-22 : 00)
  • An ambitious company culture, encouraging internal promotions and professional development
  • International working environment
  • online training and work from home office in Barcelona during the COVID-19 restrictions. Once the lockdown is over all employees are required to work from the office in Glories, Barcelona
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