IT Infrastructure engineer will implement, troubleshoot and support infrastructure solutions like Virtualization, Clients , Identity ,Network, Storage , Databases , Backup , Terminalservices , Print , Video.
We seek a person that can assist with the following tasks for different systems within or infrastructure : Incidents and Service Requests o Investigate, diagnose and resolve incidents and service requests o Escalate incidents and service requests to other teams / departments o Create and follow through change requests.
Committing to User Satisfaction o Keep the user informed / updated of the incident progress o Publish system notifications, knowledge articles and other information to IT Servicedesk Monitoring of infrastructure System setup and management Produce documentation for internal IT user and for end users Attend to necessary training if necessary - both domestic and overseas Degree within the IT field and experience with infrastructure systems.
o Relevant work experience within IT operations might compensate for lack of formal education. Service minded, and customer focused Able to work in teams Cooperative Flexible, responsible and dependable Positively contribute to the common environment Communicative Willing to travel when needed Eager to learn new skills and obtain new knowledge Accountable What we offer : Stability Competitive salary Good environment and Career Growth