Career Area :
Job Description :
Your Work Shapes the World
Whether it be groundbreaking products, best-in-class solutions, or creating a lifelong career, you can do the work that matters at Caterpillar.
With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.
When you join Caterpillar, you are joining a team of makers, innovators, and doers. We are the people who roll up our sleeves and do the work to build a better world.
We don’t just talk about progress and innovation. We make it happen. And we are proud of that because it helps our customers build and power the world we live in the roads, hospitals, homes, and infrastructure.
Without a dedicated workforce, Caterpillar could not effectively meet our customer’s needs. We are looking for a Receptionist including Events Support. Join us.
Job Purpose :
In this position you will be managing the Welcome desk and will be part of be part of the Event Management Team of the Caterpillar Malaga Demonstration and Learning Center (MDLC).
You will be responsible for various administrative tasks and you will provide operational support to a variety of events for dealers, customers and Caterpillar personnel.
Job Duties / Responsibilities include, but are not limited to :
Manage MDLC Welcome Desk reception area to provide support for day to day tasks for the entire office such as ordering and provision of uniforms to all MDLC staff, inventory and purchasing of office supplies, management of courier services (example DHL), receiving and managing incoming telephone calls, welcoming visitors and attending to their needs and requests (taxis, meeting room booking etc.)
Coordinate, plan and schedule skills development activities, seminars / conferences, product demonstrations and special events, which includes the hosting of high level Caterpillar leadership and dealer management groups.
Due to the number and variety of events at MDLC, this position requires logistics planning and scheduling
Provide back-up for other members of Events Management team
Identify and allocate the necessary logistics and resources to support visits, including the reservation of conference rooms / classrooms, support equipment, machines, catering, hotel accommodation, transportation, dinners and other additional requirements
Maintain the MDLC Events Schedule updated ensuring the availability and allocation of required resources, resolving any resource conflicts
Manage the communication process with dealers, suppliers and internal Caterpillar groups. Liaise and communicate on an on-going daily basis with other team members, event sponsors, training instructors, participants, suppliers, and senior managers
Coordinate invoicing for events. Instruct accounting and suppliers to invoice visitor groups for MDLC services. Approve incoming invoices for event specific supplier services, instructing accounting to make payment
Identify and resolve scheduling conflicts and problems quickly and correctly and implements the best course of action within department guidelines to achieve the desired result
Required Skills :
High level of interpersonal and communication skills
Attention to detail
Efficient multi-tasking, dealing with large numbers of visits, prioritizing and managing time effectively
Excellent organization skills
Decision-making skills, with ability to work within a team as well as autonomously with minimal supervision
Influencing and persuasive skills
Commercial and financial awareness
Sound working knowledge of Microsoft Word, Excel, and PowerPoint
Fluency in English and Spanish, both written and spoken. Ideally with knowledge of an other foreign languages
We are looking for a person with good communication and social skills, experienced in customer support an ideally, who wants to stablish himself / herself in this position for a mid / long term.
Please submit your CV in English.
Visa / Work Permit sponsorship is not available for this position.
Relocation assistance is not available for this position. Any relocation costs incurred would be the responsibility of the selected candidate.
Caterpillar is an Equal Opportunity Employer (EEO).