Product Owner, Ikea Food
IKEA
San Sebastián De Los (Avenida De Matapiñonera 9), M, ES
hace 3 días

WHO YOU ARE

Do you have a genuine passion for Food? You want to be part of a bold team of international digital entrepreneurs, designers, analysts and engineers jointly working on creating a better and more sustainable life at work for hundreds of millions of customers globally? Keep on reading.

You thrive in environments where all teams have equal weight. You are curious and open minded, naturally building bridges between teams.

Unafraid of complex environments, you see them as an opportunity to clarify and simplify. You are ambitious and creative about reaching common goals.

You are an insight driven problem solver and product builder, as passionate about driving outcomes as about how we get there.

Creating value is your obsession, you appreciate products that delight their users. You are motivated by the idea that Food is a way to discover new cultures and create memorable experiences by connecting different people.

And of course, you share and live the IKEA culture and values that are the foundation of everything we do.

If YES, then keep on reading until you find the apply bottom!

To be successful in this role, you will recognize yourself in the following :

  • Customer centric obsessed, you are known for always being the customer advocate.
  • You start with WHY to get to HOW.
  • You love Food experiences as much as you love Digital.
  • Falling in love with the problem means something to you
  • Bringing a team together, leveraging synergies and keeping the team strong and healthy are aspects of your day to day
  • Looking for new rituals or methods to increase collaboration in complex environments is often marked as checked on your to do list
  • Ambiguity is your friend, you feel comfortable around it
  • Multitasking and prioritizing are your daily routine
  • Presenting and explaining the rationale behind decisions to partners, stakeholders and your team is always time well spent in your eyes
  • Agile mindsets and a product culture come naturally to you.
  • International experience and exposure have been valuable parts of your journey
  • English is your business language
  • Finally, you are comfortable being the first PO onboard while the first team members are hired, spending your first weeks working hand in hand with the Product Manager mapping the scope of opportunity by building and analyzing the Customer Journey and defining our vision.

    YOUR RESPONSIBILITIES

    IKEA Food is an important pillar in the IKEA experience globally with over 700 million customers annually and over 2,000 outlets, we also happen to be one of the largest restaurants and food operators worldwide.

    Going beyond our famous meatballs, we are aiming to create new ways of interacting with our customers both in store and at home.

    Our customers are seeking for affordable, sustainable and good Food. We have a unique opportunity to unleash the full potential of our range and excellent services by offering the same experiences in the digital space by attracting new customers and supporting our co-workers

    In your role as Product Owner for IKEA Food you will be responsible for developing and revamping products that will make a real difference to our customers and co-workers.

    You will be an ambassador for agile practices in your own team and with transversal teams. Fluent in human-centered product discovery methods, you will use design thinking and service design to identify and solve user pain points.

    A real Swiss knife, you will work as easily with the business side as with the tech side, always keeping our customers in mind.

    You will adjust and challenge the roadmap to reflect business and customer’s needs. You will test hypotheses and ideas on the field with ingenious MVPs and measure feature performance through A / B testing, behavior data and KPIs.

    You will ensure the quality of shipped products and share best practices with other teams. Data will be your ally when building arguments and making decisions.

    To be successful in this role you will have proven experience in a previous Product Owner role and a minimum 3 years of experience leading agile teams in a best-practice digital product development environment.

    Previous experience in Food, Retail or a tech company will give you an extra edge. We are looking for previous international exposure and experience.

    A Bachelor’s degree is preferred / required.

    ABOUT THIS WORK AREA

    The Business Ventures domain within Group Digital covers the wide range of experiences and platforms around Food, B2B, Sustainability and Customer Support.

    This includes customer and co-worker experiences that we create with resources inside and outside your own control. It includes all channels and everything from customer facing channels down to operational platforms that keep our company running.

    We are focused on creating tangible and measurable value for our customer and the business that ultimately allows our hundreds of millions of customers to live a better and more sustainable life at home and at work.

    In this role you will report to the Product Manager for Ikea Food.

    This role is based in our new global digital hub in the amazing city of Madrid, Spain.

    QUESTIONS AND SUPPORT? LET'S CONNECT!

    If you have questions regarding the recruitment process or other practicalities, please get in touch with catharina.platoff1 ingka.com

    We are looking forward to receiving your application and will review candidates continuously, so please submit your application as soon as possible but no later than October 29, 2020.

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