Partner Account & Relations Manager - Madrid
Urban Sports Club
Madrid
hace 21 mins

The opportunity

We are looking for a self-starting, outgoing Account & Relations Manager for our Spanish partners to join the Partner Management team located in Madrid.

As an Account & Relations Manager, you are the go-to contact person for all of our Spanish, partners and the main touchpoint through which our partners feel connected to Urban Sports Club.

In this role, you will be responsible for developing relationships & administration tasks with these partners and ensuring a successful, long-term cooperation built on trust.

Join our team and help us continue to inspire people to lead an active and healthy life.

Your responsibilities

  • Manage all requests from partners, optimize processes, and coordinate changes with a problem-solving attitude
  • Ensure our Spanish partners are presented accurately and in an appealing manner on our platform
  • Support the Partner Acquisition team in database maintenance and quality assurance
  • Create, deliver, and present reports from the partner management department and serve as the interface between the Partner Management team and the other departments within Urban Sports Club
  • Supporting with admin and invoicing tasks
  • What you need to succeed

  • You have experience in partner or customer support
  • You can communicate on a native level in Spanish and have excellent communication skills in English
  • You are communicative, outgoing, and organized
  • You are a self-starter, quickly seeing what needs to be done and taking a structured approach to accomplishing the task at hand
  • You carry yourself with confidence and enjoy communicating with external partners, internal stakeholders, and your colleagues
  • You identify with our goals and mission - you are enthusiastic about sports, fitness, and technology, and you want to inspire people to lead a happy and healthy life
  • Our offer to you

  • Until we have beat this pandemic, we’re working in hybrid mode where we encourage you to work from home, while still giving you the possibility to meet colleagues to collaborate onsite
  • The opportunity to have a measurable impact within an innovative and performance-driven company, further shaping how people find and enjoy their favourite sport
  • Workout. Life. Balance. Life happens, and work can’t always come first. We support you in finding a way to balance the two
  • An autonomous work environment that embraces ownership, where everyone's opinion is equally valuable. Whether you’re an Intern or an Executive, we want to hear your ideas
  • Regular digital team events and other initiatives helping employees to stay productive, healthy and engaged during hybrid mode
  • Many additional perks including : choice of computer / technology, dog friendly workplace, fully equipped kitchens with healthy snacks & beverages, employee referral bonuses, and more
  • Medical Insurance
  • A free Urban Sports Club L Pro Membership (even during lockdown with our live online classes!)
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