We are looking for a self-starting, outgoing Account & Relations Manager for our Spanish partners to join the Partner Management team located in Madrid.
As an Account & Relations Manager, you are the go-to contact person for all of our Spanish, partners and the main touchpoint through which our partners feel connected to Urban Sports Club.
In this role, you will be responsible for developing relationships & administration tasks with these partners and ensuring a successful, long-term cooperation built on trust.
Join our team and help us continue to inspire people to lead an active and healthy life.
Manage all requests from partners, optimize processes, and coordinate changes with a problem-solving attitude
Ensure our Spanish partners are presented accurately and in an appealing manner on our platform
Support the Partner Acquisition team in database maintenance and quality assurance
Create, deliver, and present reports from the partner management department and serve as the interface between the Partner Management team and the other departments within Urban Sports Club
Supporting with admin and invoicing tasks
What you need to succeed
You have experience in partner or customer support
You can communicate on a native level in Spanish and have excellent communication skills in English
You are communicative, outgoing, and organized
You are a self-starter, quickly seeing what needs to be done and taking a structured approach to accomplishing the task at hand
You carry yourself with confidence and enjoy communicating with external partners, internal stakeholders, and your colleagues
You identify with our goals and mission - you are enthusiastic about sports, fitness, and technology, and you want to inspire people to lead a happy and healthy life
Our offer to you
Until we have beat this pandemic, we’re working in hybrid mode where we encourage you to work from home, while still giving you the possibility to meet colleagues to collaborate onsite
The opportunity to have a measurable impact within an innovative and performance-driven company, further shaping how people find and enjoy their favourite sport
Workout. Life. Balance. Life happens, and work can’t always come first. We support you in finding a way to balance the two
An autonomous work environment that embraces ownership, where everyone's opinion is equally valuable. Whether you’re an Intern or an Executive, we want to hear your ideas
Regular digital team events and other initiatives helping employees to stay productive, healthy and engaged during hybrid mode
Many additional perks including : choice of computer / technology, dog friendly workplace, fully equipped kitchens with healthy snacks & beverages, employee referral bonuses, and more
A free Urban Sports Club L Pro Membership (even during lockdown with our live online classes!)