Junior Business Analyst
Tokio Marine HCC
Barcelona, Spain
hace 4 días


Position at Tokio Marine HCC

Tokio Marine HCC focuses on financial lines insurance, transaction risk and cyber security insurance globally. Operating out of offices in Barcelona, London and Munich and together with sister companies in New York, Singapore and Sydney, the team forms a centre of excellence within the Group for these lines of business.

We also hold an extensive international client network ready for distribution of other related Tokio Marine products. Our unique set-up promotes knowledge-sharing amongst the team and ensures that our clients receive tailored coverage, efficient and effective advice along with a prompt service.

We are an experienced international team with multilingual language skills and in-depth expert local knowledge. As a result, we are considered to be a leading local provider with global reach.

Junior Business Analyst based in Barcelona

Description :

As Junior Business analyst, based in our Barcelona Office, you will form part of a dynamic team of professionals that work as a liaison between the front & the back office in order to improve the current operating systems.

You would be asked to analyze, communicate, and validate requirements for changes to business processes and information systems to ensure company departments run smoothly.

The Business Analyst Department is part of the Operations department and analyses business processes, problems and opportunities, recommending solutions that enable the organization to improve quality, efficiency and ultimately reduce costs and achieve company goals.

You will directly report to the Business Analyst Manager and will be providing operational support to the front and the back office.

You will be key to support the company’s objectives and standards.

Responsibilities :

  • Have a good overview of all elements of the PAS system (Pega, SBS, New Gen, VIPR, ERS, Infobase)
  • Become the ERS (reporting tool) expert
  • Log PAS bugs and keep the bug list up-to-date
  • Draft basic requirements
  • Participate in the BAU wave / sprint deployment by :
  • Testing the UAT / deployment
  • Communicating the UAT / Deployment results
  • Participate in the Financial Lines roadmap workshop
  • Provide operational support to the front & back office
  • Provide training on operating systems to employees, specially ERS training
  • Generate reports upon request
  • Attend meetings with the project team regularly (triage / surgery meetings) to review project deliverables and deadlines
  • Document and keep up-to-date the PAS Systems and BA (Operations) manual / training material
  • Requirements :

  • Bachelor degree
  • Experience with PAS systems (Pega, SBS, New Gen, VIPR, ERS, Infobase) is a plus
  • Fluent in English, any other language (preferably Spanish) is an asset.
  • Excellent English written communication skills; advanced English verbal communication skills.
  • Preferably experience in / knowledge about the insurance sector
  • Proficiency in standard software applications (Microsoft Word, Excel, Power Point)
  • Visio, Agile Frameworks (such as Jira / Visual Studio), Pega and SBS knowledge is a plus
  • Profile :

  • Analytical skills for projects
  • Able to multitask and meet tight deadlines in a fast-paced environment
  • A proactive approach to problem solving, taking ownership of his / her responsibilities
  • Service oriented, to both external and internal clients
  • Punctual, loyal and reliable
  • Team player
  • Ability to work across multiple business units
  • Values & People :

    A Tokio Marine HCC employee goes beyond the necessary skill set for the job at hand and looks to support our vision To Be a Good Company through our collective values and behaviour.

    Our financial lines division holds a corporate culture that builds on three pillars to achieve this. They are : People (Right People · Right Attitude), Team (Team Synergy · Team Success), Service (Simply Smart Service).

  • As such, our employees enjoy a healthy corporate benefits & remuneration plan, have the opportunity to actively give back to the community through our charity participation and above all can build a career in a flat structure environment where what matters is job performance;
  • each contribution counting towards our collective goal. After all, our people make us excellent at what we do.

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