Sitel Group is a multinational dedicated to the Contact Center and multi-channel management sector with more than 30 years of experience in Spain.
We have offices in Madrid, Seville and Barcelona with more than 4,500 employees. We are an indisputable benchmark in the sector in our country, offering Customer Relationship Management services through its contact centers and multichannel platforms (telephone, mail, social networks, fax, SMS, email, web call, chat and face-to-face sales) .
In addition, we have a presence on five continents in more than 25 countries where we work in 36 different languages and we are a team of more than 80,000 people worldwide.
s services to achieve their objectives.
The main responsibility is to receive calls from the company clients to provide appointments, commercial information, resolution of doubts or any other management that has been established by Sitel and the company.
Primary Job Responsibilities