Customer Engineer
Microsoft
Madrid, Madrid, Spain
hace 21 horas

Customer Experience & Success in Spain

Responsibilities

Are you a customer focused professional, who loves solving problems and would like to help clients to deploy and use Microsoft’s Cloud Services and Products?

If so, this is a great opportunity for you. You will be working with customers and partners to help them take the most out of the Microsoft technology!

Microsoft Customer Experience & Success is looking for a Customer Engineer (CE) to help Microsoft Premier Customers to deploy, secure and manage Windows 10 and other devices, guiding on how to best support them within their organizations.

The primary focus and responsibility will pertain helping clients with deployment & use of Microsoft’s platform technologies with specific emphasis in the following areas :

  • Security Products & Services (Microsoft Defender ATP, MDAV, Azure RMS )
  • Device Management, Enterprise Mobility Suite (EMS, Especially Intune)
  • Management of Desktops and Devices (Systems Center Configuration Manager, CMG Intune)
  • Microsoft Windows 10 and related technologies (MDT, MDOP)
  • Security infrastructure (Bitlocker, MBAM, DeviceGuard, Credential Guard )
  • Other M365 cloud services
  • As a CE, you will provide specialized technical support and training, both onsite and remote. The ideal candidate must be customer obsessed, able to devise and implement action plans and to communicate clearly with both internal and external stakeholders.

    This position is based in Spain and intended to be on-site working with various customers, even working in a highly flexible and inclusive environment may require travelling up to 25% of the time.

    Qualifications

    Our future colleague will need to have some of the following skills :

    Professional

  • Technical Windows Client in the Enterprise, Intune, Security and Compliance, SCCM, SCOM, Desktop Analytics O365 O365 Security and compliance related technologies (eDiscovery, DLP, ATP, OCAS, etc.
  • Large Scale M365 deployment in Hybrid Online / onprem environments

    Education

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