Description MAIN FUNCTIONS : + Manage customer cash collections, customer account reconciliations and communication with the country mass customers (manage inquiries, monitor activities performed by automated workflow and apply judgment to solve issues in a content and timely manner).
Reduce % debt overdue and bad debt provisions by avoiding unsatisfactory accounts. + Work closely with Customer Service and Sales Force to avoid and solve customer charges and deductions.
Monitor and Manage Customer Charges and deductions workflow. + Monthly management and analysis of the rebates, allowances and deductions.
Co-work with the Master Data Management Responsible. + Develop and analyze monthly customer aging. + Prepare monthly reporting to the country.
Be part of the monthly OTC meetings to discuss risks and opportunities. + Compliance with the current process design and specifications, process excellence and data quality principle + Achieve goals, propose improvements and stabilize KPI's if not achieved + Initiate improvements to policy and process Requirements : + A candidate with minimum 3 years' experience as a Customer Collection specialist or 3 year's Accounting experience (basically in AR environment), preferably in a multinational mass goods company.
We are looking for a proactive profile well organized, fast learning, positive, excellent verbal and written communication skills with experience working with commercials teams and distributors.
Preferably EDI skills. + SAP and Excel knowledge is a must. + Fluent in French. + Fluent in Spanish is a plus. Qualifications