Job CategorySalesJob DetailsIndustry Business Architect - Retail / CPGJob DetailsLocation : Spain (Madrid) or Italy (Milan)About SalesforceSalesforce, the Customer Success Platform and world's #1 CRM, empowers companies to connect with their customers in a whole new way.
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Salesforce is a team sport, and we play to win. Join us!Role DescriptionThe Industry Business Architect Retail / CPG will act as an industry domain expert to sales teams on the Salesforce Customer 360 Platform and how it fits into an enterprise business and IT architecture in the retail and consumer packaged goods industries.
With a broad IT background including : business architecture, technical architecture, software / systems engineering, cloud computing, and the software development process, the Industry Business Architect will structure the proposed deployment of Salesforce solutions and transform customer business strategy into execution.
The Industry Business Architect should have a strong industry alignment and knowledge in the world of retail or consumer packaged goods.
The individual should have a strong industry point of view, able to discuss future trends and challenges and provide a Salesforce perspective on how these will be addressed.
She or he should be comfortable discussing and demonstrating all aspects of the Salesforce platform and advanced skills including our cloud computing infrastructure, integration and declarative / programmatic extensions to business IT audiences including the CTO / CIO and Chief Digital Officers.
With a strong blend of industry knowledge and sales skills the Industry Business Architect uses a consultative approach to understand business and technical requirements and to help the sales teams develop and refine a technical sales strategy and Salesforce solution fit.
The Industry Business Architect is a subject matter expert in one or more categories that may include : Retail / CPG, business strategy, application architecture, data & information, integration, security, cloud computing, technology, distributed platforms, mobile, and analytics.
The Industry Business Architect will help determine which Salesforce technologies to leverage in customer driven architectures leveraging Enterprise Architecture frameworks and Salesforce agile methodologies.
The Industry Business Architect will help the sales teams and customers design specific product roadmaps against business strategies.
ResponsibilitiesPartners with the sales team in account planning activitiesBe the Trusted Digital Transformation Advisor for our customersThought leadership role in Retail and / or CPG IndustryDeliver & support business process innovation workshopsAssess customers’ business requirements, co-create the future vision for success and map to Salesforce’s solutionsPosition the end-to-end vision and value of the Salesforce Customer 360 platformGive input to customers’ target architecture, phasing, roadmap and transition architectureCollaborate with Technical Architects and Business Value teams to determine the details and value of the proposed architectureUncover opportunities to generate demand with customers to help drive additional revenueStay up to date with the latest updates and trends in the industry and Salesforce’s solutions as well as competitive solutionsSkills and RequirementsExperience / Skills Required : Extensive work experience in the information technology sector, either as a vendor, consultant or userSolid Retail or CPG Industry experienceStrong pre-sales / business development experience from a software vendor, Systems Integrator or other consulting organisationA good understanding of the architectural principles of cloud based platforms as well as the more traditional on-premise solutions typically usedFamiliarity with major cloud offerings in the market and ability to discuss cloud architectureA good understanding of enterprise application integration, and an understanding of integration considerations such as process orchestration, customer data integration and master data management.
Additional Skills (useful but not required) : Enterprise architecture certification such as TOGAFPrevious practitioner and / or implementation experience of Salesforce solutions or relevant solutionsPrevious development or project management experienceExperience in an Architect role in an organisation within the retail or CPG worldAn understanding of design thinkingUnderstanding of emerging solutions such as mobile, AI and their relevance to the industryA good understanding of the security / compliance processes and standards & issues involved in the industryExtensive product and personal training and development is provided, both as part of an initial 6 month ramp process and as part of Salesforce’s commitment to continuous learning and employee growth.
com Recruiting Department.Posting StatementSalesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers.
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com or Salesforce.org.Full time